Business Support Specialist - Danish speaking

We are looking for a motivated and experienced Customer Support Specialist with Danish language on behalf of one of our prestigious international partner. A globally recognised leader in the life sciences and healthcare industry, present in over 100 countries and backed by more than 70 years of innovation.

Why is this an outstanding opportunity?

• Work in an international environment, collaborating with colleagues and clients across the globe,
• You'll be at the heart of business operations, driving customer satisfaction,
• Anual bonus and a comprehensive benefits package,
• All You Can Move / free gym access,
• Hybrid working model.

📍 Location: Budapest

Your Key Responsibilities:

• Handle order entry, order follow-up, stock inquiries, backorder reporting.
• Invoicing, and claim & return processing with high accuracy and within agreed timeframes.
• Manage customer calls and complaints professionally and in line with service level agreements.
• Maintain high-quality case and call logging with timely updates until resolution.
• Collaborate closely with Sales, Finance, and other internal teams.

What You'll Bring:

• Fluency in both English and Danish (written and spoken),
• Relevant experience in customer support; experience in a multinational company is an advantage.
• Hands-on experience in a customer-facing role, including order processing.

This is an exceptional opportunity to build your career in an international customer service environment, deliver real value to clients, and work closely with cross-functional teams in a role where accuracy, communication, and customer focus truly matter.