Licensed All-Lines Claims Adjusters for Financial Services

Overview of Position

Assurant is looking for Licensed All-Lines Claims Adjusters for Financial Services to join our growing team! If you are motivated, solution-oriented and have a passion for providing great customer service, come grow a fulfilling career with us!

As an Adjuster, you’ll provide be working directly with policyholders when they have a claim. You’ll advocate for the policyholder by listening, analyzing problems, and guide them through the claims process. You’ll use your expertise to proactively make recommendations that will help customers avoid future issues.

If you reside within a commutable distance from our Miami office, you will be required to go into office with our current hybrid model. Miami office location: 701 Waterford Way, Miami, FL 33126

What makes us different?

• Medical benefits begin on your first day
• Tuition reimbursement available after 6 months, up to $5000/annually
• Competitive paid time off, including holidays
• We deliver exceptional paid time off

What will be my duties and responsibilities?

• Educate clients/customers on card benefit insurance programs and procedures.
• Provide accurate, professional service and maintain a customer-focused approach.
• Review claim information and enter data using standard procedures.
• Review submitted documentation for accuracy and completeness.
• Investigate questionable claims in collaboration with management.
• Adjudicate claims and provide settlements in accordance with laws and policy provisions.
• Make claim approval/denial decisions within authority limits or escalate as needed.
• Document all actions and outcomes in the system.
• Strive for high performance in customer satisfaction, efficiency, and quality.
• Maintain positive working relationships with internal and external stakeholders.
• Support multiple client product lines and stay current with industry changes.

What are the requirements needed for this position?

• Active All-Lines (Independent/Company) license and required continuing education hours up to date

• 2+ years of prior Claims Adjuster experience

• Relentless drive to provide exceptional customer service
• Excellent verbal and written communications skills and ability to draft business-level communications when responding to customers
• Strong listening, problem solving, and negotiating skills
• Strong analytical skills
• Proven organizational and multi-tasking ability with an ability to adapt quickly in a fast-paced work environment
• Detail oriented with a commitment to excellence
• Strong attention to detail and problem-solving skills
• Minimum high school diploma or GED
• Proven ability to work independently with minimal supervision to manage schedules and meet deadlines

If you reside within a commutable distance from our Miami office, you will be required to go into office with our current hybrid model. Miami office location: 701 Waterford Way, Miami, FL 33126

ENT2499 - Claims Adjuster

Job Grade

06

Pay Range:

$19.08 - $30.53

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

If there is no posting end date then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

AI and Biometric Usage

Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Since we would like to know the real you, we require that all of our virtual interviews be conducted on video.

Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant’s privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

Job Scam Alert
Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.

For information regarding the collection, use, and protection of your personal information, please review our Privacy Notice available at Assurant Careers Privacy Notice.

Assurant Connections Career Site

This site provides access to current job openings across Assurant for individuals impacted by a recent severance event. It is intended to support your continued career journey by offering visibility into roles that may align with your experience and interests.

All positions listed are open to qualified candidates and follow Assurant’s standard application process. We encourage you to explore available opportunities and apply to roles that match your career goals.