We're looking for a specialist Lloyd's market consultant to lead a focused engagement on non-financial Lloyd's returns, addressing an immediate resource gap while redesigning the underlying process for the long term. This is a hands-on engagement for someone who already knows the Lloyd's market inside out, can step in without onboarding, and wants to make a visible, lasting improvement to how returns are produced. You'll work closely with the Underwriting Operations Manager and have genuine latitude to recommend and implement changes, not just deliver to a brief. Key Purpose of the Role Deliver immediate, expert cover for non-financial Lloyd's returns Ensure upcoming returns cycles are completed to a high standard Diagnose and redesign current processes, moving the function from reactive to sustainable Key Responsibilities: Lead delivery of non-financial Lloyd's returns activity for the engagement period Audit current reporting workflows and pinpoint where they break down Redesign fragmented processes into a clear, repeatable operating model Work with available data sources, including Excel-based inputs and data dumps, to produce accurate returns Present findings and recommendations to the Underwriting Operations Manager on the team's future ways of working Deep, demonstrable expertise in non-financial Lloyd's reporting / Lloyd's returns Background in Lloyd's market operations or a comparable insurance-market environment No requirement for foundational Lloyd's training — ready to contribute from day one Track record combining hands-on delivery with process redesign Strong analytical and data skills Confident working with imperfect data environments, including Excel data dumps and pivot tables Comfortable working autonomously and delivering directly, not just advising A track record of challenging and improving inefficient processes Length: 6 months minimum, with strong prospects for extension or permanent contract Day rate: up to £300 (outside IR35), depending on experience Working pattern: Hybrid, 2–3 days/week in office
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