Loan Processing & Client Retention Specialist (Remote)

Company Description
Real Mortgage is dedicated to providing secure and fast lending solutions, including personal loans, home loans, and auto loans. With access to over 40 lenders, we ensure that clients receive financing promptly and efficiently. Our professional advice is tailored to meet both current and future loan requirements, supporting individuals and businesses across Australia. We are committed to delivering mortgage solutions that align with your financial goals.

Role Description
This is a full-time remote role for a Loan Processing & Client Retention Specialist. The role involves processing loan applications, reviewing and managing loan documents, liaising with lenders, and ensuring compliance with underwriting guidelines. The specialist will also prioritize fostering strong client relationships, providing exceptional communication, and retaining clients through proactive and personalized support.

Qualifications

• Proficiency with Loan Documents and thorough knowledge of Loans
• Experience in Loan Processing and understanding of Underwriting practices
• Strong Communication skills with the ability to build and maintain client relationships
• Detail-oriented with excellent organizational and time-management skills
• Familiarity with financial products and services is a plus
• Ability to work independently in a remote setting
• Bachelor’s degree in finance, business, or related field preferred
• Experience in Australian Mortgages is a MUST.