Logistics / Admin Operations Coordinator

Job Description This is a remote position. Logistics / Admin Operations Coordinator Full-Time | USA Hours We are hiring a proactive, highly organised Logistics and Admin Operations Coordinator to manage day-to-day operations, coordinate orders and deliveries, support company systems, and solve problems independently. Candidates must be available to work a full 8-hour shift , either: 8:00 AM–4:00 PM EST or 9:00 AM–5:00 PM EST This role is ideal for someone who is tech-savvy, detail-oriented, dependable, and confident managing multiple responsibilities without constant supervision. Requirements Key Responsibilities Coordinate orders from purchase through fulfilment and delivery Communicate with customers, suppliers, warehouses, shipping carriers, and internal teams Track shipments, follow up on delays, and resolve delivery or logistics issues Manage invoices, subscriptions, purchase orders, sales orders, and operational reports Maintain accurate customer, order, inventory, and shipping information across company systems Troubleshoot technical and operational problems independently Create and maintain templates, forms, documentation, reports, and workflows Follow up consistently to ensure tasks are completed and nothing is missed Assist with customer onboarding and post-sale operational requirements Identify inefficiencies and help improve company processes and automations Support management with reports, research, data entry, and special projects Handle sensitive company and customer information professionally and confidentially Required Skills and Capabilities Excellent problem-solving and critical-thinking skills Strong logistics, coordination, and follow-up abilities Highly organised, accurate, and detail-oriented Able to manage multiple tasks, deadlines, and priorities Confident working independently and taking full ownership of responsibilities Strong written and verbal communication skills Tech-savvy, resourceful, and able to learn new systems quickly Comfortable working with spreadsheets, reports, databases, and online platforms Able to investigate issues, find solutions, and communicate clear updates Reliable, responsive, and available during required USA working hours Benefits Experience with the following is a strong advantage: Zoho applications, including CRM, Books, Inventory, Analytics, WorkDrive, Forms, Flow, People, Sign, SalesIQ, and related integrations Shopify and e-commerce order management Shipping platforms, fulfilment systems, inventory management, and delivery coordination Workflow automation and system integrations Customer service or operations support Reporting, data analysis, and process documentation IMPORTANT: Only apply if you are available full-time, can work USA hours, and have the skills listed above.