Lubricant Technical Advisor

Entity: Customers & Products Job Family Group: Sales Group Job Description: The Lubricants Technical Specialist is set to support Mining customers across the region. This role is responsible for identifying and delivering value opportunities to our mining customers in collaboration with our Sales and Key Account Managers. Involved in providing technical expertise to the customer. About the Role Identify and deliver agreed mining customer value cost down and product upsell opportunities. Develop a contact matrix with site engineering, planning and maintenance staff and implement the agreed contact frequency. Provide technical advice to mining customers on the range of bp and Castrol products. Handle customer complaints arising from the use of bp/Castrol lubricants including leading investigations and compiling incident reports. Provide input into product development, highlighting customer and industry requirements and benefits. About You Experience in mining, heavy machinery maintenance and/or lubricants industries. Excellent technical proficiency and understanding. Ability to efficiently communicate and handle lubricant related issues. Strong customer relation skills with the ability to play a consultative role to guide and support our customers. High level of HSSE proficiency. Strong written and verbal communication skills as well as presentation skills. As part of bp, Castrol Lubricants is widely acknowledged as the world's leading specialist provider of Lubricant solutions. For more than 120 years as a global brand, Castrol sustained track record of innovation and technology leadership. We develop, manufacture, distribute and market the most advanced lubricating oils, electric vehicle (EV) fluids, greases and provide service and maintenance offers to customers in the automotive, transport, mining & industrial sectors across the globe. Castrol’s stated purpose is “to keep the world moving”. We will continually evolve to respond quickly to our customers, competitors, and markets and to be able to thrive in the future. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment. Don’t hesitate to get in touch with us to request any accommodations! Travel Requirement Up to 25% travel should be expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Business Acumen, Category Strategy, Commercial performance, Consultative selling skills, customer and competitor understanding, Customer Profitability, Customer promise execution, Customer Value Proposition, Digital Fluency, Internal alignment, Listening, Managing strategic partnerships, market, Negotiation planning and preparation, Offer and product knowledge, Offer execution and growth, Partner relationship management, Product Ownership, Sector Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us . If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.