Luxury & Eyewear Account Intern

Luxury & Eyewear Account Intern The Luxury & Eyewear Account Intern will support day to day activities for the Italian customer base. This is an opportunity for someone who wants to gain experience with client service and data! ABOUT THE ROLE The Luxury & Eyewear Account Intern will support day-to-day activities for the Italian customer base. This role will sit under the DMR group, which has joined the Launchmetrics family! DMR is a 360° monitoring & analysis service on Print, Web, and Social Media. A winning mix of experience and technology with a specific focus on the luxury and lifestyle markets. What you’ll do: Participating in compiling coverage monitoring analysis and producing ad-hoc reports focusing on different aspects of strategies implemented by the clients, and cross-checking KPI results Assist in designing and presenting the market overview analyses dedicated to the clients’ performance against key competitors, providing valuable insights to boost their brand performance ABOUT YOU Who You Are: You have the ability to perform within a fast-paced, multi-priority setting. You have a customer-first mentality and the ability to empathize and build customer loyalty. You have strong critical thinking, analytical, and complex problem-solving skills. You are a highly motivated “do-er” with a strong sense of collaboration, ownership, urgency, and drive. You have excellent interpersonal skills for phone troubleshooting and writing skills through email. You have excellent time management and communication skills. You have good knowledge of the Office suite You are a fluent English speaker 6-month paid internship, €500/month, with possibility of extension W e value diverse perspectives and recognize that skills and experiences can be gained in various ways. If you're excited about this opportunity but don't meet every single requirement listed, we would love to hear from you and encourage you to submit an application! OUR RECRUITMENT PROCESS Intro Call with our People Operations team Meet & Greet with the Senior Account Manager On-site interview with the team WHY YOU’LL LOVE LAUNCHMETRICS We're a company that prioritizes people, fostering a relaxed yet dynamic atmosphere. Our international team is filled with enthusiastic, motivated individuals who enjoy their work. Autonomy empowers our team members, allowing them to make a substantial difference in our business, for our customers, and within our organization. When you become part of our team, you'll have access to growth and advancement possibilities, including a learning and development allowance, a benefits package tailored to each location, and flexible work arrangements, along with support for establishing your home office and other perks. OUR COMMITMENT Launchmetrics is proud to be an Equal Opportunity Employer building a diverse and inclusive workforce. If there is anything extra we can do to help you feel at ease during your interview process, please let the PeopleOps team member you’ll be meeting with know. Department Post-Sales Role Customer Success Locations Milan Remote status Hybrid Milan Our Culture We work hard, laugh a lot and collaborate constantly. Life is what happens when you're busy working so we make sure you enjoy it. 👀 See for yourself: Applicant tracking system by Teamtailor