M365 Business Anlayst

Must-have skills and qualifications

Strong Microsoft 365 knowledge, particularly user-facing M365 services and how they are adopted in an enterprise environment.

Microsoft 365 adoption/user enablement, training, education, and knowledge-management experience.

SharePoint Online experience is a must, including content management/governance and familiarity with site/user management.

Strong business-analysis skills, including leading requirements-discovery sessions, documenting business needs, and conducting fit-gap/solution-option analysis.

Ability to determine when an M365 capability is a good fit and when engineering, architecture, security, or another platform must be engaged.

Communications and change-management experience, including translating technical information into clear guidance for nontechnical audiences.

Strong stakeholder facilitation, presentation, written communication, and relationship-management skills.

Experience preparing users for new technology/features through training, communications, readiness activities, and UAT/pilot coordination.

Experience that would make someone stand out

Has independently taken an M365 capability from requirements discovery through stakeholder alignment, pilot/UAT, communications, training, rollout, and adoption measurement.

Can provide examples of helping a business area change how it works, not simply delivering a training class.

Has worked closely with Microsoft or another technology vendor/partner to introduce new capabilities.

Has experience with Microsoft Copilot/AI adoption and can discuss governance, user readiness, use cases, and measurable business value.

Has built scalable adoption programs using self-service resources, communities, Champions, and persona/role-based learning rather than relying only on one-off training.

Description

Day-to-day responsibilities

Work directly with business stakeholders to understand how they work, identify gaps, and determine where M365 capabilities can improve the user experience or business process.

Gather and document requirements and coordinate with the M365 engineering team on solution fit, dependencies, risks, and technical validation.

Develop and maintain training materials, job aids, FAQs, communications, and digital learning resources.

Coordinate M365 user-community and engagement activities and support Champion programs.

Maintain M365 and Copilot SharePoint resource centers so content remains current, governed, easy to find, and reusable.

Review new M365/Copilot features for user impact and coordinate readiness, communications, training, pilots, and UAT as appropriate.

Support adoption reporting and help translate usage data into measurable adoption/value outcomes.

Own assigned deliverables end to end rather than waiting for detailed instructions at each step.

This is not intended to be an M365 administrator or help-desk role. The person should understand the technology well enough to evaluate needs, explain capabilities and limitations, partner effectively with engineers, and route technical support or security decisions to the correct owners.

Job Type & Location

This is a Contract position based out of Berkeley, CA.

The pay range for this position is $45.00 - $60.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

This is a Contract position based out of Berkeley, CA.

This position is anticipated to close on Nov 26, 2026.

This is a fully remote position.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.