M365 Senior Consultant

Software & Cloud

• Passionate about leading high-performing cloud and digital workplace delivery teams across complex enterprise environments?
• Motivated to combine technical leadership, commercial discipline, and people development to deliver outstanding customer outcomes?
• Inspired to shape and continuously improve Azure, AWS, and Digital Workplace services across ANZ?

Practical Information:
Location: Perth, Australia | Reports to: ANZ Services Lead | Visa Requirements: Valid working visa for Australia | Language Requirements: Professional level English written and verbal | Work Arrangement: Hybrid | Learn more: softwareone.com/en-au

As our new M365 Senior Consultant, you will lead the successful delivery, governance, and continuous improvement of Cloud and Digital Workplace services across ANZ. You will oversee local and offshore delivery teams, drive service performance and capability development, and work closely with Sales, Presales, PMO, and Services Leadership to ensure high-quality customer outcomes, commercial discipline, and predictable delivery.

Key responsibilities will include:

• Lead and govern the delivery of Azure, AWS, and Digital Workplace services across ANZ, ensuring engagements meet quality, commercial, and delivery standards.
• Lead and develop local and offshore delivery teams, driving capability planning, coaching, utilisation, performance, and clear career development pathways.
• Partner with Sales and Presales during opportunity cycles to assess delivery feasibility, resourcing, effort, risk, and commercial viability.
• Provide governance across service delivery, including project handovers, resource planning, escalations, delivery quality, project closure, and continuous improvement.
• Act as a senior customer and stakeholder escalation point, supporting workshops, governance forums, steering committees, and key customer engagements.
• Drive improvements across forecasting, resource planning, delivery processes, service maturity, partner performance, customer satisfaction, and operational alignment.

• 10+ years' experience leading Cloud, Digital/Modern Workplace, or Professional Services teams within complex enterprise environments.
• Strong technical understanding across Microsoft Azure, AWS, Digital Workplace/EUC, networking, identity, and security.
• Proven experience leading multi-disciplinary delivery teams across onshore and offshore environments, with responsibility for capability, performance, utilisation, and service quality.
• Strong commercial acumen with experience across Statements of Work, effort and cost modelling, margin protection, delivery governance, and P&L considerations.
• Demonstrated experience partnering with Sales and Presales across solutioning, customer engagements, delivery feasibility, and vendor or partner management.
• Strong executive communication, negotiation, and stakeholder management skills, with the ability to influence across Sales, Delivery, PMO, partners, and customers.

About You

• You are a people-focused services leader who can balance customer outcomes, commercial performance, delivery quality, and team development.
• You bring enough technical depth to confidently challenge delivery approaches, identify risks, and guide complex Azure, AWS, and Digital Workplace engagements.
• You thrive in a fast-moving environment and bring structure to forecasting, resource planning, governance, and service improvement.
• You are collaborative and commercially minded, with the confidence to engage senior customers and bring Sales, Presales, PMO, and Delivery teams together around successful outcomes.

SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology.

At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, cybersecurity, data, or building meaningful client relationships, you’ll find a place to thrive here.

Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global.

Please note that SoftwareOne does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement (per our global standard) with the agency/recruiter, SoftwareOne will not consider or agree to payment of any referral compensation or recruiter fee.