Mailroom Officer

Office of the Director of Public Prosecutions

Prosecution Officer (Administrative) Level 2

Full time, ongoing position

$96,113. Package includes salary ($78,000 - 84,799), plus employer's contribution to superannuation and annual leave loading

The Role

The Office of the Director of Public Prosecutions (ODPP) is seeking a reliable and customer-focused Mailroom Officer to join the Information Management & Technology Directorate.

The Mailroom Officer plays an important role in supporting the effective operation of the ODPP by managing incoming and outgoing mail, courier services, document handling, records processing and associated administrative services. This position contributes to the timely and secure movement of information across the organisation while maintaining strong service standards and compliance with records management requirements.

Key Responsibilities

• Receive, sort, distribute and dispatch physical mail, parcels and courier deliveries.
• Manage and handle sensitive documents in accordance with organisational policies and procedures.
• Assist with records management activities, including file movement, storage and retrieval.
• Maintain accurate records of mail, courier consignments and deliveries.
• Liaise with internal stakeholders and external service providers to resolve mail and delivery issues.
• Contribute to continuous improvement initiatives relating to mailroom and records management services.

About You

To be successful in this role, you will demonstrate:

• Strong organisational skills and attention to detail.
• A commitment to accuracy, confidentiality and quality customer service.
• Ability to prioritise competing tasks and meet deadlines.
• Strong communication and interpersonal skills.
• Experience working in an administrative, mailroom, records management or logistics environment would be beneficial.
• Ability to work independently while contributing positively to a team environment.
• Sound computer skills, including Microsoft Office applications.

Essential Requirements

• Demonstrated ability to safely undertake manual handling activities associated with mail and document distribution.
• Be either an Australian Citizen or Permanent Resident.
• Pass all required pre-employment checks.

Why Us

As the prosecuting authority of NSW, the ODPP offers unique career opportunities.

• A premium location: Work from our brand-new office at Parkline Place, right next to Gadigal Metro station on Pitt Street—placing you in the vibrant heart of Sydney.
• Flexible work arrangements: Enjoy a 35-hour work week, access to flex leave, and hybrid working options with a minimum of three days in the office.
• Meaningful work: Be part of a team that delivers challenging, purpose-driven work that makes a real difference to the community.
• Exceptional working conditions: Benefit from a strong focus on wellbeing, including 24/7 Employee Assistance Program (EAP), wellbeing check-ins, special fitness passport rates, and tailored workplace adjustments.
• Growth and development: Access ongoing training and development opportunities to support your career progression.
• Inclusive culture: Join one or more of our five affinity groups—First Nations, Disability and Neurodiversity, People of Diverse Genders and Sexualities, Women, and Cultural and Linguistic Diversity—offering connection, advocacy, and a platform to share experiences.

How to Apply

To apply, please submit:

1. A current resume
2. A covering letter outlining your suitability for the role (no more than 2 pages)

Please review the Role Description and address the key accountabilities and focus capabilities when preparing your resume (maximum three pages) and cover letter (maximum two pages). Shortlisting will be based on merit and the information provided in response to the targeted questions.

We encourage applicants to submit authentic applications that reflect their own skills, experience and insights. Skills, knowledge and capabilities will be assessed and verified throughout the selection process in line with the ODPP’s commitment to Acting with Integrity.

Please apply via jobs.odpp.nsw.gov.au, reference number 1602.

When completing the online application form, you will be asked to provide the contact details of two relevant referees (who can speak from a Supervisory perspective), and consent to a Criminal History Record Check.

Closing date: Tuesday 27th October at 11:59pm

Please note that a talent pool will be created to fill ongoing and temporary vacancies across all ODPP offices which may arise over the next 18 months.

Further Information

Learn more about the ODPP here: About us | ODPP (nsw.gov.au) | Code of Conduct

To learn more about First Nations People and the ODPP: First Nations People and the ODPP | ODPP (nsw.gov.au).

Benefits of working with the ODPP: Benefits We Offer | ODPP (nsw.gov.au)

Enquiries: Kanchana Attanayake, Information and Records Analyst via kattanayake@odpp.nsw.gov.au

For general enquiries, technical difficulties, or if you require any adjustments to be made to support you during the recruitment process (including alternate formats of the application form), please contact Darcy Ward, Recruitment Business Partner via recruit@odpp.nsw.gov.au and a response will be sent during business hours.

The ODPP values diversity and supports all staff to reach their full potential. The Office welcomes applications from First Nations people, culturally and linguistically diverse people, people identifying with diverse genders and sexualities, people with disability and other diversity groups. If you have individual requirements that need to be accommodated in order to participate in the selection process, please indicate this in your application.