Maintenance Coordinator

Location : Work from Home Type of Employment : Full-time or Part-time (depends on client requirements) Work Shift : US Business Hours About Us OurAssistants connects businesses with top-tier Virtual Assistants (VAs) to streamline operations and enhance productivity. We specialize in matching skilled professionals to various industries, ensuring a seamless remote work experience. Join us and be part of a dynamic team that values excellence and innovation. Learn more at ourassistants.com . Job Summary We are looking for a highly organized and responsive Maintenance Coordinator to manage property maintenance requests, vendor assignments, and work order follow-ups. The ideal candidate will coordinate repair and service needs between tenants, vendors, and property managers, ensuring timely and high-quality resolution of maintenance issues. Key Responsibilities Receive and respond to maintenance requests via phone, email, or property management software Create, assign, and monitor work orders in coordination with vendors and technicians Communicate service updates with tenants and property owners Follow up on open work orders to ensure timely completion and resident satisfaction Verify and process vendor invoices for accuracy and completeness Manage emergency maintenance situations with appropriate urgency Maintain detailed maintenance logs and vendor performance records Generate maintenance activity reports for property managers and owners Qualifications and Skills Required: 2+ years of experience in property management or maintenance coordination Familiarity with property management software (e.g., AppFolio, Buildium, Propertyware) Excellent English communication skills, both written and verbal Ability to prioritize and manage multiple maintenance requests simultaneously Strong problem-solving and decision-making abilities Experience coordinating with vendors, contractors, and maintenance teams Preferred: Background in handling residential and property maintenance Knowledge of maintenance workflows, service SLAs, and tenant satisfaction practices Experience in handling after-hours or emergency maintenance requests Additional Requirements Must be currently residing in the Philippines or Latin America Must have a stable internet connection and remote-ready workstation Compensation and Benefits Permanent work-from-home setup Ongoing training and professional development opportunities Collaborative and supportive work environment Competitive salary