Major Accounts Manager

Major Accounts Manager (NZ)

Independent Energy | Work from Home, NZ based | Permanent, full time | $90,000 + team bonus

About us

Independent Energy (IE) is an energy management and advisory business working with commercial and industrial clients across New Zealand, Australia and the United Kingdom. We help clients reduce energy spend, manage risk and cut emissions through energy brokering, bill validation, solar performance reporting, capacity management and smart energy solutions.

The role

We're looking for an experienced Major Accounts Manager to own our largest New Zealand client relationships end to end. You'll be the go-to contact for a portfolio of major C&I accounts. You'll protect and grow those accounts through renewals, retailer management, proactive project communication and spotting new service opportunities.

What you'll do

• Act as the primary point of contact for major New Zealand accounts
• Manage the full renewal cycle, including tendering, pricing reviews and annual fee reviews
• Manage correspondence with retailers and distributors, and resolve billing, contract and supply issues
• Hold regular account reviews and keep clients updated on project progress
• Identify upsell and cross-sell opportunities across IE's services, and prepare proposals and quotes
• Manage partner relationships as another channel for growth
• Keep client records and activity up to date in our CRM, and report on account performance

What you'll bring

• 3+ years in account management with commercial and industrial clients, ideally in energy
• A proven track record of retaining and growing high-value accounts
• Experience negotiating renewals with suppliers or retailers
• Knowledge of the NZ electricity market, including ICPs, retailers and distributors (desirable)
• Strong communication skills and confidence with senior stakeholders
• A commercial, consultative approach and strong organisational skills
• Proficiency in Microsoft Office, with CRM experience (e.g. HubSpot) a plus
• Self-motivation and the ability to work autonomously in a remote role

What we offer

• $90,000 salary plus team bonus
• Remote working, with travel across New Zealand
• Real ownership of a high-value client portfolio
• The chance to shape the role in a growing business

Applicants must have the right to work in New Zealand.