Manager

The Opportunity

Strategic Consulting

• Serve as the primary L&D point of contact for local business leaders, building strong partnerships and understanding local development needs.
• Intake learning requests from local business stakeholders, scope requests, and document requirements.
• Translate business needs into structured proposals and review with the Global L&D Partner to determine if request meets strategic requirements and should be added to roadmap.
• Partner with the Global L&D Partner to refine requests and align priorities and approach.
• Actively communicate development needs with other Learning Partners to determine needs that may have a wider need.
• Consult, contract and influence stakeholder agreement and commitment on global and local high visibility initiatives that drive high performance and help people grow in their capacity to achieve results.
• Embed and monitor KPI frameworks related to performance, productivity and efficiency and provide regular updates to senior management and other key stakeholders.

Program Execution & Stakeholder Management

• Act as the primary liaison between the Global L&D Partner and regional business stakeholders throughout the project lifecycle.
• Lead the execution of approved learning initiatives within the region, ensuring alignment with global standards and timelines.
• Maintain consistent communication with requestors, providing updates on status, timelines, and outcomes.

Learner-Focused

• Focus on the learner and the process the learner goes through to apply new knowledge. Research and work to deeply understand learner goals, challenges, and unique needs.
• Implement learning experience design principles and techniques that are in alignment with team design standards.
• Recognize and recommend learning activities, customized to local audiences where necessary.

Design Optimization

• Create compelling recommendations to solve complex business challenges through L&D solutions.
• Design and deliver programs that focus on developing skills most needed to achieve business outcomes and are aligned with how learners apply new knowledge. Delivery methods may include live and virtual instructor-led training, facilitated discussions and group work, blended learning, and other learning modalities.
• Engage managers to support participant application of learning back on the job. Design and implement tools and other resources that support putting new learning into practice.
• Gather data to assess effectiveness of talent development programs, which may include assessing learning comprehension, gathering feedback on learning application, and correlating data to business outcomes.

Facilitation & Delivery

• Serve as the lead facilitator for instructor-led and virtual learning experiences across India.
• Deliver high-quality, engaging learning sessions that align to program objectives and learner needs.
• Adapt facilitation style and examples to reflect regional context while maintaining alignment to global design.
• Gather real-time learner feedback and insights to inform program improvements.

Other duties as assigned.

Preferred Qualifications

• Prior experience in a corporate learning environment with exceptional instructional design and facilitation/delivery skills.
• Prior experience designing and managing learning programs, talent programs and/or enterprise-wide initiatives.
• Educational concentration in Organizational Development, Education, Instructional Design, or related field of study preferred.
• Experience in clearly articulating a business case, defining outcomes, and effectively communicating to multiple stakeholders, including executive leadership.
• Ability to drive clarity from ambiguity and execute with excellence.
• Demonstrated passion for learning and development of talent.
• Experience in measurement and analytics.
• Knowledge and use of modern learning systems, tools, and processes.

Education & Experience
Bachelor’s degree or equivalent; 10+ years of experience in a similar position.

This role partners with the Innovation (Technology) business across India and the US, and with corporate functions in India

Perks & Benefits

Berkadia offers the best-in-class benefits to enable an enjoyable work environment for the employees. Key benefits include –

• Leaves: Berkadia offers a comprehensive leave policy that not only helps you to plan holidays and personal milestones, but also covers exigencies such as sickness and bereavement.
• Transportation: Berkadia offers free transportation to every employee, irrespective of their shift timings.
• Medical Insurance: Berkadia has an inclusive medical insurance policy that covers the family members of the employees, including parents.
• Learn while you Earn: Berkadia encourages employees to learn new skills by sponsoring degrees, certifications, training, and workshops.
• Wellness: Berkadia has an extensive wellness program that includes annual health check, eye checkup, dental screening, OPD reimbursement, and Employee Assistance Program.

About Us

Berkadia, a joint venture of Berkshire Hathaway and Jefferies Financial Group, is a leader in the commercial real estate industry, offering a robust suite of services to our multifamily and commercial property clients. Powered by deep relationships and industry-changing technology, our people sell, finance, and service commercial real estate, providing support for the entire life cycle of our clients’ assets.

For details about India operations, please visit https://berkadia.com/india/

While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties and to assign other duties, as necessary.

About Us

At Berkadia, our people are shaping the future of commercial real estate. With industry-leading investments in people and technology, we’re building a culture where amazing people (like you) can do their best work as they learn, grow, and succeed. We work hard because we love what we do, and we never sacrifice our values along the way.

Whether your talents lie in mortgage banking, investment sales, loan servicing, marketing, operations, finance, human resources, management, innovation, or something different altogether, we invite you to explore a wide range of commercial real estate jobs and Be Part of the Next.