Manager, AI Engineering

Assurant is hiring an AI Engineering Manager to lead a team of software engineers in an agent-driven environment. We are a Claude Code shop: our work is driven by Claude through agents, and our engineers act as architects, orchestrators, and reviewers of that work. You will do everything a strong engineering manager does, including hiring, developing, and delivering through people, and you will also lead the team’s transition to working this way and stay hands-on in the code yourself.

This is a player-coach role. We are looking for a leader who builds alongside the team, sets the example for agent-driven development, and can teach others to do the same.

What will be my duties and responsibilities in this job?

Lead and develop the team

• Manage, mentor, and grow a team of software engineers, including regular one-on-ones, performance feedback, career development, and succession planning.
• Hire, onboard, and retain strong engineers, and build a team culture of ownership, curiosity, and continuous learning.
• Foster an inclusive, high-trust environment where engineers can do their best work.

Lead an AI-first team

• Set the vision and expectations for how the team builds software through Claude Code and agents.
• Train and coach engineers at every level to become AI-first, including how to decompose work for agents, write effective instructions and project context, orchestrate sub-agents, and verify agent output.
• Build team playbooks, shared tooling, and reusable skills that make agent-driven development consistent and repeatable.
• Define review standards, verification requirements, and guardrails so that agent-produced work meets Assurant’s quality and security bar.
• Measure how agent-driven development affects speed, quality, and team health, and adjust the approach based on what you learn.

Deliver results

• Own planning, prioritization, and delivery for the team, working closely with product, design, and business partners.
• Translate business goals into clear technical roadmaps, realistic commitments, and well-managed trade-offs.
• Run effective agile practices, remove blockers, and keep stakeholders informed on progress, risks, and outcomes.
• Be accountable for the reliability, security, and operational health of the systems your team owns.

Stay hands-on

• Contribute code directly, using Claude Code and agents, on a meaningful share of your time.
• Participate in architecture, design, and code reviews, and stay close enough to the work to make sound technical decisions.
• Lead by example, so that the practices you ask of the team are ones you use yourself every day.

What are the requirements needed for this position?

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• 8+ years of professional software engineering experience, including 2+ years leading or managing engineers.
• Demonstrated experience delivering production software through agents, ideally with Claude Code, and a clear point of view on what works and what does not.
• Experience teaching or coaching engineers to adopt new tools and ways of working, with examples of results.
• Current, hands-on coding ability, with the willingness to code as part of your regular work.
• Strong grounding in software architecture, CI/CD, cloud platforms such as AWS or Azure, and secure development practices.
• Proven ability to manage delivery, set priorities, and balance technical quality with business needs.
• Excellent written and verbal communication skills, with the ability to work effectively with both technical and non-technical stakeholders.

What other skills/experience would be helpful to have?

• Experience building multi-agent workflows, including sub-agents, hooks, MCP integrations, and reusable skills in Claude Code.
• Experience building or integrating LLM-powered features in a production product.
• Experience leading a team through a significant change in engineering practices.
• Background in insurance, financial services, or other regulated industries.
• Familiarity with compliance frameworks such as SOC 2, NIST, or ISO 27001.

Pay Range:

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

AI and Biometric Usage

Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Since we would like to know the real you, we require that all of our virtual interviews be conducted on video.

Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant’s privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

Job Scam Alert
Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.

About Us

We work with the world’s top brands to make smart devices simpler. Vehicles last longer. Homes more secure. Problems easier to solve. And we volunteer in communities all over the globe to help the world become a greener, better place. We come from a variety of countries, cultures, and backgrounds. But we’re united by our enduring values of common sense, common decency, uncommon thinking, and uncommon results. So connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive.