Manager, Automation OT Delivery

About Vantage Vantage powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands. Automation Systems Group The Automation Systems Group is responsible for the design, construction and support of cutting-edge data center automation and control infrastructure. The department collaborates with Operations, Sales, Engineering, Information Technology and Management to ensure the system continues to fulfill Vantage customer requirements. Automation Systems works closely with partner contractors to come up with the best design and helps manage these partners to success by providing accurate requirements, goals, and timelines. In addition to design and construction, we are also responsible for the technical requirements of the Operations department involving troubleshooting, calibrating, and repairing mission critical control systems throughout all Vantage locations. Position Overview This role is Remote in the U.S. Vantage is looking for an ambitious, detail-oriented, hands-on Manager of Operational Technology (OT) to oversee the implementation, coordination, and ongoing support of OT systems across our data center portfolio. This role is responsible for supporting the reliability, security, and scalability of OT infrastructure, including Building Management Systems (BMS), Power Monitoring Systems (PMS), industrial control networks, and automation platforms that support mission-critical data center operations. This manager will partner closely with Engineering, IT, Cyber Security, and Operations teams to support standardization, maintain compliance with cybersecurity and regulatory requirements, and help scale OT capabilities to support rapid growth. Key Skills Operational Technology (OT), Industrial Control Systems (ICS), BMS, PMS, SCADA, PLCs, and control network fundamentals. People management, team coordination, technical mentorship, and contractor oversight. OT cybersecurity awareness, change control, vulnerability management, and compliance support. Project coordination for system upgrades, commissioning, retrofits, and new data center builds. Vendor coordination, service delivery management, documentation control, and KPI reporting. Cross-functional communication with Engineering, Operations, IT, Cybersecurity, and site leadership. Essential Job Functions Support execution of the OT strategy and roadmap to advance data center growth, reliability, and security. Manage the design coordination, deployment support, and operations of OT systems, including BMS, PMS, SCADA, and PLC-based controls. Help standardize OT platforms, processes, and governance across data center sites. Oversee day-to-day monitoring, alarming, and incident response for OT environments. Implement and manage change control processes for OT-related updates and upgrades. Coordinate root cause analysis and corrective actions for OT system incidents and failures. Coordinate vendor relationships, service delivery, and performance for OT platforms and integration partners. Provide day-to-day technical guidance and mentorship to OT engineers, technicians, and contractors. Set team priorities, assign work, and ensure OT support activities are completed safely, consistently, and on schedule. Provide regular feedback, coaching, and performance input for direct reports and matrixed team members. Ensure OT systems meet compliance, regulatory, and customer requirements. Support commissioning, testing, and acceptance of OT systems in new builds and retrofit projects. Evaluate and support deployment of emerging technologies (AI/ML, IoT, digital twins) to enhance automation and operational efficiency. Collaborate with Operations, Engineering, and IT teams to align OT initiatives with business objectives. Track and report OT system performance, KPIs, and uptime to leadership. Manage escalations from site teams, vendors, and internal stakeholders to drive timely resolution of OT-related issues. Support continuous improvement in reliability, scalability, and sustainability of OT infrastructure. Duties Collaborate with members of the Design, Engineering, Automation Systems, and Construction team during prototype development, as well as members of the Automation Operations, Information Technology and Site Operations team for sustaining existing automation architecture. Lead daily operations of OT systems to ensure reliability, uptime, and secure performance. Manage and coordinate OT team activities, including engineers, technicians, and contractors. Develop, implement, and enforce SOPs and best practices for OT systems management. Coordinate with IT and Cybersecurity to secure OT networks, patch vulnerabilities, and maintain compliance with standards. Manage OT-related projects, including system upgrades, retrofits, and new data center builds. Review OT system designs, integrations, and commissioning documentation and escalate approvals as needed. Conduct root cause analysis of OT incidents and implement corrective/preventive measures. Maintain accurate OT documentation, including system drawings, network diagrams, and change logs. Monitor and report OT system KPIs, alarms, and performance metrics to leadership. Support vendor relationships, budget tracking, and service agreements for OT platforms and services. Identify, evaluate, and deploy new technologies to improve automation, monitoring, and sustainability. Train and mentor staff on OT systems, cybersecurity practices, and operational procedures. Conduct regular one-on-one meetings, team check-ins, and workload reviews to maintain alignment and remove execution roadblocks. Support hiring, onboarding, training plans, and skill development for OT team members as the organization scales. Coordinate schedules, staffing needs, and site support coverage for projects, commissioning activities, and operational support. Participate in audits, compliance reviews, and customer reporting related to OT systems. Support consistent execution of OT governance across multiple data center sites. Support cross-functional initiatives with Operations, Engineering, and IT to align OT with business needs. Job Requirements Bachelor's degree in engineering, Computer Science, Industrial Automation, or related field preferred, but not required 3-5 years of experience in OT/ICS, automation, or controls 5 to 7 years preferred Data Center experience is strongly preferred, but not required Proven experience in data centers, critical facilities, utilities, or large-scale industrial environments. Strong knowledge of BMS, PMS, SCADA, PLCs, and industrial networking protocols. Familiarity with OT cybersecurity frameworks (e.g., NIST, IEC 62443). Exceptional leadership, communication, and cross-functional collaboration skills. Demonstrated ability to support scaling OT systems in a fast-growth, mission-critical environment. Travel required is expected to be 25% but may increase over time as the business evolves Physical Demands and Special Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move up to 25 pounds. Additional Details This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits Compensation for the role will depend on a number of factors, including your qualifications, skills, competencies, and experience and may fall outside of the range shown. #LI-Remote #LI- PV1 We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other’s strengths and respecting each other’s weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations. Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community. Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values. Vantage is an Equal Opportunity Employer. Vantage does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage. We’ll be accepting applications for at least one week from the date this role is posted. If you're interested, we encourage you to apply soon—we’re excited to find the right person and will keep the role open until we do!