Manager, Billing Operations

ProsperOps is the category leader in autonomous cloud cost optimization, founded by the leaders behind Rackspace's AWS Managed Services Business. We use sophisticated algorithms, AI, and automation to generate world class savings outcomes for AWS, Azure, and Google Cloud, while minimizing our customers' risk. We have over $5 billion dollars of cloud spend under management and serve sophisticated teams like Coinbase, Canva, SeatGeek, and TD Synnex. The cloud is incredibly powerful, but operating it cost effectively is complicated and time-consuming. Our mission is to remove complexity and deliver savings outcomes so every business can prosper in the cloud. We're a fully remote team, so 100% of our roles are open to applicants anywhere in the region in which the role is advertised. We are seeking a Billing Manager for our Bangalore-India Office who will be responsible for leading end-to-end billing operations with a strong focus on consumption-based billing (Direct & Marketplace) , ensuring accuracy, timeliness, and compliance across all billing activities. This role requires hands-on expertise in NetSuite, reconciliations, reporting , and people leadership , along with the ability to manage cross-functional communication and support month/quarter-end close activities Billing Operations & Accuracy Manage consumption-based billing processes , including both Direct and Marketplace billing models Ensure all billing validations and control checks are performed to maintain high levels of accuracy Perform reconciliations between Marketplace billing data and NetSuite billing outputs , identify variances, and drive resolution Review invoices and ensure adherence to company policies and contractual terms Drive continuous improvement in billing workflows and automation Perform daily analysis, exception review, and system reconciliations to ensure accurate reporting Create and maintain reports, dashboards, and saved searches in NetSuite to support business needs Develop and execute ad hoc queries and analysis for business insights and decision-making Track and manage billing-related emails/queries , ensuring timely and professional responses Partnership with FP&A / GTM Ops for forecasting, accruals, and revenue visibility. Take full ownership of billing controls & ensure smooth month-end and quarter-end close cycles with no delays or escalations Identify and implement process improvements, automation, and efficiency initiatives Qualifications & Requirements Education & Experience CA / CPA / CMA with 7+ years of experience , OR M.Com / MBA (Finance) with 10+ years of relevant experience. SuiteBilling or Marketplace tooling experience is a plus Strong experience with NetSuite (preferred) and exposure to Salesforce.com is a plus Advanced proficiency in Microsoft Excel Experience in consumption-based / usage-based billing environments Should be able to manage team size of 4 to 5 direct reports Core Competencies Strong analytical and problem-solving skills with attention to detail Excellent written and verbal communication skills (email communication is critical) Proven people management and leadership experience Ability to handle complex billing scenarios and reconcile large datasets Ability to prioritize effectively and work in a fast-paced, global environment Self-starter with strong ownership mindset and accountability Preferred Attributes Experience with Marketplace billing (AWS/Azure etc) Exposure to subscription billing tools (e.g., SuiteBilling) Experience working in a multi-entity / international environment ProsperOps, a Flexera company, is proud to be an equal opportunity employer.  Qualified applicants will be considered for open roles regardless of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by local/national laws, policies and/or regulations. ProsperOps understands the value that results from employing a diverse, equitable, and inclusive workforce. We recognize that equity necessitates acknowledging past exclusion and that inclusion requires intentional effort. Our DEI (Diversity, Equity, and Inclusion) council is the driving force behind our commitment to championing policies and practices that foster a welcoming environment for all. We encourage candidates requiring accommodations to please let us know by emailing [email protected].