Manager, Business Operations - Model e

In this position...

The Model e Business Office serves as the vital connective tissue across the enterprise—bringing together people, priorities, data, and executive decisions to ensure the organization operates efficiently and fulfills its strategic commitments. In this high-visibility role, you will partner closely with the Model e Chief of Staff, senior leaders, Finance, Strategy, and enterprise stakeholders to run Model e's operating rhythm while transforming how the organization plans, governs, and executes.

This role balances disciplined operational execution with management-system innovation, digital automation, and AI integration. The ideal candidate is an analytical systems thinker, relationship builder, and proactive problem solver who excels at translating complex strategy into decisive operational action.

What you'll do...

• Executive Governance & Business Office Operations
• Operating Cadence & Reviews: Orchestrate executive operating reviews, strategic reviews, and recurring leadership cadences in close partnership with the Model e Chief of Staff.
• Executive Narratives & Synthesis: Synthesize complex strategic, operational, and financial data across functions into concise, executive-ready presentations and decision papers.
• Governance Management: Manage the forward-looking governance roadmap, establishing standardized agendas, clear decision criteria, and rigorous pre-read preparation.
• Decision Tracking & Accountability: Facilitate select leadership forums, document key decisions, and track critical commitments to closure with clear cross-functional accountability.
• Performance & Milestone Tracking: Partner across Model e to track priority initiatives, highlight risks and off-track milestones, and coordinate swift mitigation plans with owners.
• Executive Support & Discretion: Support executive visits, town halls, strategic offsites, and time-sensitive special projects requiring high discretion and sound judgment.
• Cross-Functional Integration: Cultivate collaborative working relationships across Model e, Ford Blue, FSCD, Ford Pro, Lincoln, Integrated Services, and enterprise teams.

Management System Improvement & Digital/AI Transformation

• Operating Model Simplification: Continuously streamline the Model e management system to eliminate administrative friction, clarify decision rights, and accelerate cycle times.
• Smartsheet & Workflow Automation: Architect, deploy, and maintain advanced Smartsheet solutions—including forms, automated workflows, portfolio trackers, and executive dashboards.
• AI Integration & Innovation: Identify and pilot practical AI applications across Business Office workflows (e.g., automated synthesis, meeting prep, action tracking, knowledge management).
• Governance Standardization: Establish repeatable governance frameworks, templates, and operating standards that elevate execution quality across the organization.
• Outcome Measurement & KPIs: Define and track operational KPIs (e.g., action closure velocity, decision cycle time) to measure management system efficacy.
• Change Leadership: Benchmark enterprise best practices and guide teams through change management to sustain adoption of modern tools and working norms.

You'll have...

• Bachelor’s degree in Business Administration, Finance, Strategy, Economics, or related field.
• 5+ years of progressive experience in business operations, strategy, corporate finance, program management, or Chief of Staff functions.

• Proven experience coordinating executive governance cadences and supporting senior leadership decision-making.

  Even better, you may have...

• MBA or master’s degree in Business, Finance, Strategy, or related field.
• Direct prior experience in a Chief of Staff or Business Office function within a large, matrixed organization.
• Strong strategic and financial acumen, with proven ability to synthesize complex data into clear insights and executive narratives.
• Working proficiency with Smartsheet and Microsoft 365 (PowerPoint, Excel, SharePoint, Teams).
• Familiarity with leveraging AI productivity tools and workflow automation to enhance operational efficiency.
• Demonstrated ability to influence cross-functional partners without formal authority and manage multiple competing priorities under tight timelines.
• Advanced Smartsheet expertise (portfolio-level architectures, multi-tier automated workflows, dynamic dashboards).
• Experience creating KPI scorecards and dashboards using Power BI, Tableau, or comparable platforms.
• Ability to step in wherever needed, actively listen, and foster psychological safety.
• Ability to navigate between high-level strategic alignment and hands-on, detail-oriented execution.
• Ability to connect strategy, governance, metrics, and execution to architect simpler, more effective operating models.
• The curiosity to continuously explore and deploy digital tools, Smartsheet automations, and AI to elevate team productivity.
• Ability to bring optimism, accountability, and calm composure when timelines compress or priorities shift.
• Familiarity with Ford+, the Ford Management System, Model e / EV landscape, or product development operating processes.

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.
This position is leadership level 6 and ranges from $115,500-$218,100.
Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.

For more information on salary and benefits, click here: https://fordcareers.co/LL6

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

This position is hybrid with a requirement to be onsite four or more days per week.