Manager Claims and Litigation HPL PPL GL

• Location: Remote
• Department: Risk Management
• Schedule: Full-time
• Eligible for an annual bonus incentive

• Supervise, mentor, and professionalize a team of 4 - 5 Claims Specialists and Senior Claims Specialists across designated regional territories.
• Conduct regular performance evaluations, claim file audits, and quality assurance reviews to ensure operational excellence and adherence to departmental guidelines.
• Act as the primary gatekeeper for all incoming claims, notices, and incident reports within assigned regions, executing structured rotational workload distribution and preliminary claim triage.
• Provide expert technical guidance on coverage analysis, liability assessment, complex reserve evaluations, and defense strategies across HPL, PPL, and GL claims.
• Facilitate and participate in regular claims review sessions with hospital executive leadership, clinical leaders, and local risk personnel to discuss emerging exposures and high-severity files.

Licensure / Certification / Registration

• Required Credential(s):
  • None Required.

Education

• High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree with 1 year of experience OR 5 years of applicable cumulative job specific experience required. 2 years of leadership or management experience preferred.

Additional Preferences:

• 5 to 10 years of progressive management and supervisory experience in complex liability claims handling; Juris Doctor (JD) degree or Bachelor's degree with equivalent extensive experience in Healthcare Professional Liability (HPL), Physician Professional Liability (PPL), and General Liability (GL).
• CPHRM, CPCU, or applicable state adjuster licenses preferred.
• Proficiency in modern claims platforms including Riskonnect, STARS, and CMS reporting environments.