Manager, Commercial Engagement

7,000 Diseases - 500 Treatments - 1 Rare Pharmacy

PANTHERx is the nation’s largest rare disease pharmacy, and we put the patient experience at the top of everything that we do.

If you are looking for a career in the healthcare field that embraces authentic dedication to patient care, you don’t need to look beyond PANTHERx. In every line of service, in every position and area of expertise, PANTHERx associates are driven to provide the highest quality outcomes for our patients.

We are seeking team members who:

Are inspired and compassionate problem solvers;

Produce high quality work;

Thrive in the excitement of the ever-challenging environment of modern medicine; and

Are committed to achieving superior health outcomes for people living with rare and devastating diseases.

At PANTHERx, we know our employees are the driving force in what we do. We cultivate talent and encourage growth within PANTHERx so that our associates can continue to explore their interests and expand their careers. Guided by our mission to provide uncompromising quality every day, we continue our strategic growth to further reach those affected by rare diseases.

Join the PANTHERx team, and define your own RxARE future in healthcare!

Manager, Commercial Engagement

Location: Pittsburgh, PA (onsite/hybrid)

Classification: Exempt

Status: Full-time

Purpose

The Manager, Commercial Engagement plays a critical role in the business development commercial operations process. This role partners with leadership to lead opportunities through the sales funnel process including capabilities presentations, RFP/RFI preparation, and finalist presentations. This individual works closely with cross-functional PANTHERx resources and prospective industry partners for the strategic positioning and sales of the PANTHERx service model to potential pharmaceutical partners.

Responsibilities

• Manages and supports new business opportunities for Exclusive and Highly Limited Distribution medications, contributing to the achievement of annual new wins, revenue, and growth objectives.
• Coordinates the development of commercial sales materials for prospective manufacturer partners, including capabilities presentations, RFI/RFP responses, proposal documentation, and finalist presentations.
• Maintains and continuously enhances a centralized repository of RFI/RFP content, best practices, and supporting materials to improve response quality, consistency, and effectiveness.
• Leads the development, coordination, and execution of client-facing presentations, ensuring alignment of messaging, materials, and presenter readiness with the prospective manufacturer’s strategic objectives.
• Partners with Marketing to develop, refine, and enhance commercial messaging, value propositions, and market-facing materials that support business development strategic objectives.
• Collaborates cross-functionally with Operations, Revenue Cycle Management (RCM), Patient Engagement, Payer Solutions, Clinical Services, and other internal stakeholders to develop and maintain content that highlights PANTHERx's differentiation and service capabilities.
• Builds and maintains strategic relationships with pharmaceutical manufacturers, consultants, and other industry stakeholders to support business development efforts and strengthen market presence.
• Represents PANTHERx at industry conferences, trade shows, and professional associations, including Asembia, PCMA, NASP, and similar events, to cultivate relationships, identify opportunities, and promote organizational capabilities.
• Monitors market trends, competitive activity, and manufacturer pipeline developments to identify potential business opportunities and provide insights to commercial leadership.
• Tracks and reports on proposal outcomes and key business development metrics to support forecasting, performance monitoring, and strategic planning efforts.

Required Qualifications

• Bachelor’s degree in Business, Healthcare or related discipline.
• Minimum of three (3) years of health care/specialty pharmacy experience specifically within a sales/business development role.
• High level of independent judgment, individual initiative, and time management skills.
• Ability to communicate effectively in a manner that is clear, logical, and consistent.
• Highly organized with proven track record of on time delivery in a high pace environment.

Preferred Qualifications

• Master’s degree in Business, Healthcare or related discipline.
• Orphan and rare pharmaceutical pipeline sales experience.
• Strong written and verbal communication skills.
• Experience working with pharma manufacturers, physicians, patients, and health plans.

Work Environment

This position operates in a home or professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

While performing the duties of this job, the employee is regularly required to sit, see, talk, or hear. The employee frequently is required to stand; walk; use hands and fingers to handle or feel; and reach with hands and arms. Visual acuity is necessary for tasks such as reading or working with various forms of data. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Benefits:

Hybrid, remote and flexible on-site work schedules are available, based on the position. PANTHERx Rare Pharmacy also affords an excellent benefit package, including but not limited to medical, dental, vision, health savings and flexible spending accounts, 401K with employer matching, employer-paid life insurance and short/long term disability coverage, and an Employee Assistance Program! Generous paid time off is also available to all full-time employees, as well as limited paid time off for part-time employees. Of course we offer paid holidays too!

Equal Opportunity:

PANTHERx Rare Pharmacy is an equal opportunity employer, and does not discriminate in recruiting, hiring, promotions or any term or condition of employment based on race, age, religion, gender, ethnicity, sexual orientation, gender identity, disability, protected veteran's status, or any other characteristic protected by federal, state or local laws.