Manager, Community Engagement - 18-Month Term

Classification: Grid 27, BCGEU Membership

Office Location: Fort St John or Kelowna or Terrace or Victoria

Salary: $88,386.22 – $100,776.50 – Temporary Full-Time, based on a 35-hour work week.
An additional 10.75% Job Family Market Multiplier will be added to the posted salary.
An additional 3% Location Allowance will be added to posted salary for northern location.

About the Job:
The Manager, Community Engagement (Manager) leads community and stakeholder engagement initiatives involving parties affected by the energy industry. The Manager provides advice and guidance to internal and external stakeholders regarding effective engagement and provides leadership in building collaborative working relationships. The Manager routinely investigates and facilitates the resolution of complex and often controversial issues and represents the BCER on external committees requiring a high level of tact and diplomacy.

The Manager is responsible for programs and initiatives that enhance positive relationships among diverse parties on matters related to rights and terms of entry on private and agricultural leased lands, public engagement, and conflict management.

Organization Chart:
Commissioner, Chief Executive Officer
Chief Legal Counsel, Governance & Regulatory Affairs
Vice President, Regulatory Affairs & Strategic Engagement
Executive Director, Strategic Engagement & Communications
Director, Strategic Engagement
Manager, Community Engagement

Responsibilities:
Lead the monitoring and assessment of public attitudes and stakeholder concerns to develop and implement proactive engagement strategies and measures that strengthen collaborative relationships with proponents and stakeholders.

Build partnerships with and provide information to a variety of stakeholders, proponents and organizations, including officials of regional governments; sectoral and community associations; citizens groups; and key private interest stakeholder groups.

Lead, coordinate and implement engagement projects and initiatives, including assessing engagement opportunities, developing reporting methods to support analysis, and preparing Terms of Reference and work plans.

Develop recommendations to strengthen policies, procedures, practices, and processes related to stakeholder engagement.

Identify and implement improvements to cross-agency coordination and processes for addressing outstanding stakeholder concerns.

Develop and maintain working relationships with internal and external stakeholders, industry representatives and other agencies to facilitate the on-going identification and resolution of respective concerns affecting controversial or sensitive issues.

Establish goals and objectives, and recommend changes and improvements to build the profile and public confidence in the BCER’s engagement strategies.

Plan and facilitate external events and engagement activities, sharing information about the BCER and its regulatory activities.

Formulate strategies to address contentious stakeholder issues and provide advice and recommendations to senior management.

Provide policy advice and direction to BCER staff regarding stakeholder issues.

Work closely with BCER communications staff to develop engagement materials and ensure information is relevant and accessible to intended audiences.

Supervise staff, as required, including assigning and monitoring work, providing guidance and coaching, and contributing to employee development.

Qualifications:
Education:
Degree from a recognized post-secondary institution in a related field such as Stakeholder Relations/Engagement, Conflict Resolution or Communications, and five years of relevant experience; or

Technical diploma in a relevant field such as Stakeholder Relations/Engagement, Conflict Resolution or Communications, and six years of relevant experience; or

An equivalent combination of education, training, and experience may be considered.

The International Association for Public Participation (IAP2) certification is considered an asset.

Experience:
Demonstrated experience applying public and stakeholder engagement principles, best practices and methods.

Demonstrated experience managing stakeholder relations, facilitating discussions and resolving complex of contentious issues involving diverse or competing interests.

Demonstrated experience planning, developing, and implementing stakeholder engagement strategies, public consultation processes, and engagement initiatives.

Demonstrated experience in developing, monitoring, and reporting on program goals, strategic objectives, and outcomes.

Demonstrated experience building and maintaining collaborative relationships with various stakeholders, including industry representatives, community organizations, and federal, provincial, and local government agencies.

Demonstrated experience managing concurrent projects and initiatives involving multiple priorities, stakeholders, and rigid deadlines.

Demonstrated experience applying knowledge of the regulatory framework governing the energy industry, including the Requirements for Consultation and Notification Regulation, Energy Resource Activities Act, and other relevant legislation.

Demonstrated experience applying knowledge of collaborative dispute resolution processes and their application within regulatory, government, and/or inter-agency environments.

Demonstrated experience applying knowledge of intergovernmental protocols and experience handling sensitive and confidential information.

Demonstrated experience developing and implementing improvements to engagement practices, processes, or programs.

Demonstrated experience influencing, negotiating, and facilitating constructive outcomes among individuals and groups with diverse or competing interests.

Demonstrated ability to assess the potential implications and risks of engagement strategies, anticipate stakeholder responses, and develop appropriate mitigation approaches.

Working Conditions & Physical Requirements:
Travel, including to rural and remote communities, to facilitate engagement activities.

Key Competencies:
Flexibility and Adaptability
The ability and willingness to adjust to diverse situations and work effectively with a variety of individuals or groups. It involves understanding and appreciating different and opposing perspectives, adapting one’s approach as situations change, and accepting changes within one’s work. It also encompasses reacting positively to change and cooperating readily with revised methods and priorities in a changing work environment.

Influence
The ability to guide and shape others’ understanding of key issues and priorities to achieve corporate goals while appreciating cultural and political nuances. It involves using strategic communication and relationship building to effectively influence and align others to support organizational objectives.

Planning
The ability to define actions and identify resources needed to deliver on corporate goals. It marks the transition from critical thinking and decision making to driving results. Effective planning involves proactively establishing priorities, allocating resources, developing, and implementing complex plans, and continuously monitoring and adjusting work to meet organizational objectives.

Stakeholder Engagement
The ability to establish and maintain long-term relationships with internal and external stakeholders, focused on respectful engagement. It involves a collaborative approach to working towards shared goals, grounded in trust and mutual understanding, which contribute to the success of the BCER.

If you are interested in applying for this role and meet the minimum selection criteria, please select “Apply Now” and submit your application prior to the closing date. Applicants should review the education and experience listed in the job requisition and clearly articulate how their work experience and skills are aligned with the requirements. Please note, applicants will only be contacted if they are selected to proceed further in the process. An eligibility list with a duration of 6 months may be established.