Manager, Corporate Communications

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable.

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/

ABOUT THE ROLE

The Manager, Corporate Communication, strategizes, plans, and oversees corporate narrative governance, integrated communication programs, executive enablement, and reputational risk containment. Operating with minimal guidance, the Manager drives cross-functional alignment and leads key strategic comms campaigns. This role drives the "Faster, Cheaper, Better" mission by designing scalable communication frameworks, dismantling enterprise-level silos between corporate strategy and local execution, and building a high-performing bench of communication specialists.

JOB RESPONSIBILITIES

• Architect Global Communication Strategy: Translate high-level business objectives into a comprehensive external communication roadmap, ensuring that messaging systems, media relations protocols, and corporate brand guidelines scale ahead of Teleport’s growth curve.
• Strategic Planning & Master Narrative Governance: Govern Teleport’s master corporate narrative, update messaging frameworks, and translate business and operational milestones into public narratives.
• Executive Enablement & Profiling: Design and manage executive profiling roadmaps, keynote storylines, op-eds, and C-suite positioning across regional and global industry platforms.
• Crisis Infrastructure & Risk Management: Implement and refine crisis playbooks, evaluate reputational risks, manage reactive positions during crises, and conduct post-incident reviews.
• In-House Media Strategy & Stakeholder Engagement: Own high-level media pitching strategies and stakeholder engagement plans covering tier-one media and key government agencies.
• Cross-Functional & Agency Governance: Lead communications alignment across Commercial, Product, Operations, Finance, CEO Office, and Capital A LOBs; oversee project PR agencies and budget tracking.
• Investment Community Engagement: Lead in strategising and execution of awareness and engagement of the investment and financial community, working together with support teams, towards continued awareness, understanding and believe on Teleport and its model.
• Break Enterprise-Level Silos: Lead high-stakes collaboration between the Group Leadership Team (GLT), Legal, and Regional heads to resolve systemic communication friction points, media response bottlenecks, and cross-functional storytelling gaps.
• Govern Global Corporate Standards: Total accountability for the Group’s communication standards. Ensure all regional communication efforts strictly adhere to Teleport’s "Do Boring Better" philosophy regarding narrative hygiene, technical accuracy, and executive-level reporting.
• Drive Strategic Reputation Innovation: Identify and lead breakthrough improvements in communication operations (e.g., automated media monitoring, AI-assisted internal comms, and digital-first stakeholder engagement frameworks) to maintain Teleport’s edge in narrative agility.

Key Behaviors for Success/Measures of Impact

• Systemic Strategy & Execution: Synthesizes complex global corporate challenges into clear, actionable communication priorities. Ensures that long-term roadmaps for narrative excellence are executed with high-fidelity precision across diverse territories.
• Influential Strategic Collaboration: Navigates complex internal organizational dynamics and external media/agency landscapes to secure critical narrative alignment and unblock enterprise-level communication constraints.
• Talent Empowerment & Mentorship: Acts as a "Manager of Managers," developing the next generation of communication leaders by coaching sub-managers and empowering them to lead high-stakes PR and internal operations independently.
• High-Impact Decision Quality: Makes informed, rapid decisions regarding communication trade-offs that balance immediate stakeholder impact with long-term brand health and corporate transparency.
• Leadership Culture: Shapes the leadership culture within the function, serving as a mentor to new marketing leaders and setting the standard for managerial excellence and technical narrative rigor.
• Strategic and holistic thinker, strong executive presence and stakeholder management skills, calm and sound risk judgment under high pressure, and a highly collaborative team leader.
• High strategic message pull-through across target regional and trade media; elevated C-suite visibility and thought leadership placement in top-tier industry forums; rapid and effective crisis containment safeguarding brand reputation.
• Strategic foresight in governing master corporate narratives and translating operational milestones into compelling public narratives.
• Executive presence and advisory capability when coaching C-suite leaders and managing executive profiling roadmaps.
• Uncompromising standards for output quality, brand safety, narrative consistency, and crisis preparedness across multi-market operations.
• Sound risk judgment and composure under pressure during issues management and crisis response.
• Proactive reputational risk mitigation and effective crisis containment.
• Seamless multi-market communications alignment across all Capital A group entities.

Requirements

• Experience: 9–12 years of progressive corporate communications or agency experience, preferably within logistics, aviation, tech, or e-commerce industries.
• Technical Skills: Master-level expertise in brand governance, media monitoring systems (e.g., Meltwater, Cision), and stakeholder management. Deep expertise in master messaging, C-suite positioning, and crisis management; strong network of regional/global media contacts; proven team/project leadership capabilities.
• Education: Master’s or Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field.
• Leadership Capability: Recognized ability to influence strategy, lead through significant organizational growth, and manage high-performing global communication teams.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

Work-Life at #TeamTeleport

Unlimited training -You will have access to a wide range of learning resources including Notion!

Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit!

Vacation and time away - Sometimes you need to recharge and come back energized! That’s why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2.

Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!