Company background:
Indelible Solutions (Indelible) is a national management consulting firm that operates through client-site, in-office, and at times, remote operations, employing a multifaceted workforce that includes a combination of full-time employees and short-term contracted staff. We cultivate a culture of success that creates sustainable growth opportunities for our clients and their communities while fostering an empowering and dynamic environment within our organization.
Role overview:
The Manager will be responsible for leading engagement delivery teams and overseeing the execution of engagement-specific objectives. The Manager will drive progress against project milestones to ensure timely submission of project deliverables. The Manager is also tasked with evaluating and communicating team member performance, overseeing the engagement’s financial management, and establishing/maintaining client relationships.
Responsibilities include, but are not limited to:
- Lead multi-disciplinary teams and build skills and core competencies to serve clients of all sizes from diverse industries
- Act as a liaison between the client teams, third parties, and engagement team members
- Drive progress against project milestones and effectively delegate assignments to ensure timely and quality delivery of engagement deliverables
- Escalate engagement decisions, including work plan, timeline, and project management
- Plan and organize engagement teams' workloads and keep Leadership and Executive Management informed of challenges, barriers, and status of engagements
- Flag issues/potential challenges to clients, stakeholders, and Indelible management in a timely manner to allow recommendations for remediation
- Perform quality control reviews and self-reviews of the results prior to submitting work product to clients, stakeholders, and Indelible management
- Prepare correspondence and effectively communicate findings and results to clients, stakeholders, and Indelible management
- Effectively analyze and validate large data sets and make relevant conclusions, informed decisions, and educated recommendations to the appropriate parties
- Supervise and mentor Program Support, Junior Associates, Associates, and Senior Associates on engagements and provide contractor and vendor coordination/oversight
- Lead Engagement Administration efforts including, but not limited to, opportunity management, budget development and invoicing, time tracking and approving, invoicing, contract management, contract compliance, etc.
- Track, monitor, and report on key performance indicators related to engagement financial health, engagement performance, team performance, etc.
- Contribute to resource and performance management, including resource allocation, career development of staff, and other administrative items
- Identify opportunities and lead proposal development and other go-to-market activities
- Train team members on proposal development and research processes and review output for brand consistency / readiness for Leadership review
- Maintain memberships within relevant organizations to develop relationships and identify opportunities for Leadership review
- Contribute to thought leadership
- **Ability to travel as needed; this job may require 50% travel or more
- **Candidates may be required to undergo background screenings as required by clients for engagement delivery purposes. Continued employment is contingent upon successfully passing such screenings throughout the duration of employment.
What Our Ideal Candidate Looks Like:
- Proficiency with technology including MS Office applications
- Demonstrated knowledge of and experience with data collection, analysis, and evaluation, particularly with Microsoft Excel
- Work creatively and analytically in a problem-solving environment
- Excellent analytical skills, keen attention to detail, and exceptional interpersonal and written/verbal communication skills
- Bachelor's degree in engineering or related fields is preferred
- Coordinating subrecipients or subgrantees across a multi-jurisdiction program — onboarding, documentation collection, milestone tracking, compliance review, and escalation of at-risk performers
- Serving as the connective point among state agencies, ISPs, local governments, utilities, and permitting authorities, including running recurring status meetings and maintaining a single source of truth on open items
- Direct experience with the BEAD program (or comparable federal broadband deployment programs such as ReConnect, CPF, or RDOF), including familiarity with NTIA requirements and state broadband office operating structures
- Working knowledge of broadband and telecommunications infrastructure deployment — fiber routing, construction sequencing, and the practical constraints that drive schedule risk
- Managing permitting workflows end to end: application preparation and submission, agency review cycles, deficiency responses, condition tracking, and issuance
- Right-of-way experience covering acquisition, use authorizations, encroachment permits, and coordination with the entities that control the corridor
- Experience working inside or alongside local government — county and municipal review processes, public meeting cadence, and how to move an application through a jurisdiction that has no dedicated broadband staff
Preferred specialties: - Municipal/county ROW: local code interpretation, ROW use permits, easement negotiation and recording, and local environmental review requirements
- Pole and make-ready: joint use agreements, attachment application processing, coordination of engineering and field survey teams, and review or validation of make-ready cost estimates
- Railroad and special crossings: railroad crossing and licensing applications, state DOT coordination, and disciplined tracking of long-lead-time items that sit outside the critical path until they aren't
- Dashboard and reporting: building public-facing dashboards in Power BI, Tableau, or similar; designing alert and color-state logic; configuring automated email triggers at defined aging thresholds (e.g., 90 days); and producing standardized monthly reporting packages