Manager of Sales Operations

Director of Sales Operations Lead and scale the sales engine at atNorth. Drive processes, tools, and data across the full funnel, enabling growth, efficiency, and better decisions in a fast-growing, international tech environment Director of Sales Operations at atNorth atNorth is a leading Nordic data center company providing cost-effective, scalable high-density colocation and built-to-suit services to industry-leading organizations across Iceland, Sweden, Finland, and Denmark. With sustainability at our core, our data centers run on renewable energy and are designed according to circular economy principles. Through innovative design, power efficiency, and intelligent operations, we deliver reliable, secure, and high-performance infrastructure. Headquartered in Reykjavik, Iceland, atNorth operates eight data centers across the Nordics, with additional sites under development in Finland, Denmark, and Sweden. We combine world-class technology with a people-first culture built on collaboration, ownership, and trust, empowering our teams to grow, take responsibility, and make a real impact. By joining our international team, you will help shape the future of sustainable digital infrastructure. Director of Sales Processes and Tools at atNorth This role is positioned at the intersection of sales, digital transformation, and operational excellence. You will define, develop, and continuously optimize how our Sales organization operates, ensuring scalable processes, strong system support, and high-quality data-driven decision-making. As a key member of the Sales Leadership Team, you will play a central role in enabling revenue growth, improving win rates, and strengthening customer retention by enhancing the efficiency, speed, and consistency of all customer-facing processes. Key responsibilities: A key focus will be on building and governing a best-in-class sales operating model across all customer segments. You will lead the development and implementation of end-to-end sales processes, ensuring alignment across commercial, operational, and financial stakeholders. You will be responsible for defining and continuously improving the sales process framework, including lead management, qualification, bid processes, and contract handling, ensuring clarity, scalability, and strong adoption across the organization. From a systems and tools perspective, you will own the sales technology landscape, including CRM, reporting tools, and digital platforms. You will drive the use of data, automation, and AI to improve productivity, transparency, and decision-making across the sales funnel. You will lead the development of reporting structures and performance dashboards, ensuring clear visibility into pipeline, conversion rates, sales effectiveness, and overall commercial performance. Working cross-functionally, you will collaborate closely with IT, Finance, Business Control, and Operations to ensure that systems, data flows, and processes are aligned and support the company’s growth ambitions. You will also lead or support strategic transformation initiatives, including implementation of new tools, process standardization efforts, and continuous improvement programs across the commercial organization. What we are looking for We are looking for a commercially minded and digitally strong leader who understands how to scale sales organizations through structured processes, systems, and data-driven insights. Your profile Bachelor’s or Master’s degree in Engineering, Data Science, Business, or a related field 5+ years of experience within sales operations, commercial excellence, or similar roles Proven experience driving sales process optimization and implementing systems, tools, and reporting frameworks Experience working with digital transformation initiatives, including leveraging AI and automation Strong understanding of CRM systems, data structures, and reporting tools Experience working in international organizations and cross-functional environments Solid project management experience, including leading initiatives and stakeholders across functions Professional proficiency in English You are structured, analytical, and able to translate complexity into clear, scalable solutions. You combine a strong commercial mindset with a deep understanding of systems and data, and you are comfortable working across both strategic and operational levels. You are collaborative by nature and able to influence stakeholders across functions and seniority levels, driving alignment and adoption of new ways of working. Decision-making & impact As a member of the Sales Leadership Team, you will have significant influence on how the commercial organization operates and scales. You will define standards, tools, and frameworks that directly impact sales performance, efficiency, and customer experience across all markets. About the atNorth Culture We believe that sustainable success starts with the wellbeing of our people. For us, an open, transparent, and inclusive culture is more than a priority, it is the core of how we lead and innovate. We don’t just talk about culture; we nurture it. Through regular one-to-one engagements and monthly wellbeing surveys, we listen carefully to our teams, ensuring that every voice is heard and every opportunity for improvement is embraced. We recognize that innovation and collaboration thrive where people feel truly connected, which is why we come together each week to share ideas, strengthen relationships, and nurture a sense of belonging. At atNorth, we are building a community where you can do your best work and shape a sustainable future together. Department Sales Remote status Hybrid Reykjavík, Iceland About atNorth atNorth is the leading Nordic data center company specializing in scalable high-density colocation and built-to-suit facilities that meet the unique needs of today’s AI and high performance workloads. With more than 15 years of proven expertise, atNorth delivers secure, flexible and sustainable infrastructure , powered entirely by renewable energy and benefitting from advanced cooling technologies, including several Direct Liquid Cooling and Direct to Chip installations. By combining operational excellence and a commitment to environmental responsibility with trusted customer relationships that enable rapid scalability, atNorth empowers businesses to grow while minimizing their environmental impact. Headquartered in Reykjavik, Iceland, atNorth operates eight data centers across strategic Nordic locations, with a site to open in Ballerup, Denmark in 2025, as well as its tenth under construction in Kouvola, Finland and its eleventh site in Varde Municipality, Denmark. The business has also secured land for a future mega site in the Sollefteå Municipality in Sweden. For more information, visit atNorth.com or follow atNorth on LinkedIn . Founded in 2010 Co-workers 200