Manager of Technical Assistance

About All Our Kin

All Our Kin is a national nonprofit organization that trains, supports, and sustains family child care educators. Through our programs, family child care educators, who nurture our youngest learners from their own homes, succeed as small business owners and early childhood specialists. In turn, parents have access to high-quality, affordable child care, and infants and toddlers gain the enriching experiences that prepare them to succeed.

All Our Kin is recognized as a national model and has been proven to raise the quality, availability, and sustainability of family child care. Today, we serve over 1,100 family child care educators in Connecticut and New York. In addition, we have worked with agencies in more than 25 states through training and technical assistance, reaching 45,000 children a year, and through our policy initiatives, we are shaping a new vision for family child care in the U.S.

At All Our Kin, we use a strength-based, high-touch approach to support educators through the licensing process, business and educational coaching, and much more. As we approach our 25th anniversary, we are seeking to hire dedicated innovators who share our vision of a family child care workforce that is supported, fairly compensated, and treated equitably.

We live by our mission, and extend the same support to our staff as we do our educators. We seek to build a team that reflects the diversity we celebrate in our communities. We strive to grow as individuals and as an organization to end systems of oppression and promote justice. We encourage individuals of all backgrounds to apply for this position and do not discriminate on any basis prohibited by applicable law.

THE OPPORTUNITY

Staffed family child care networks provide transformative and lasting connections that build and sustain child care. In these networks, paid, specialized staff members provide services and resources to family child care educators. In turn, educators take on leadership roles, build relationships with coaches, develop peer connections, achieve goals they set for their businesses, and enhance children's learning and development in their programs.

Through our technical assistance, All Our Kin leverages decades of experience and proven outcomes from implementing networks to partner with teams in developing their own.The Manager of Technical Assistance works closely with internal subject matter experts to develop tools and content that support organizations in the field while strengthening All Our Kin’s visibility, credibility, and engagement with potential partners. The Manager of Technical Assistance also coaches and delivers trainings with partners based on the resources.

Education & Experience

• Education: 5–7 years of experience in technical assistance, coaching, consulting, resource production, communications, or related roles

• Experience:

• • Strong writing, editing, and content development skills

  • Experience translating complex ideas or expertise into accessible resources or learning materials

  • Experience developing toolkits, guides, training resources, webinars, learning events, and digital knowledge platforms

  • Background in the provision of services and resources for family child care

  • Understanding of adult learning theory

  • Experience in facilitation and coaching

  • Ability to manage multiple projects and collaborate with diverse teams

• Nonprofit Experience: Experience in professional services, nonprofits, advisory organizations, or mission-driven environments is preferred

Skills & Competencies

• Content and resource development

• Research and evaluation

• Technical assistance design

• Project management

• Collaboration with subject matter experts

• Written communication and storytelling

• Monitoring and evaluation of knowledge products

Technical Skills:

• Proficiency with Canva and Constant Contact

• Proficiency with project management software (e.g., Asana, Monday.com).

• Strong data analysis and synthesis skills for interpreting project outcomes and trends.

• Comfort with Google Workspace, Zoom facilitation, and CRM or database tools.

Professional Skills:

• Experienced and able to

• • Articulate the unique benefits of home-based child care to a variety of stakeholders

  • Set priorities and manage multiple, multifaceted projects simultaneously in a fast-paced, deadline-driven environment

  • Inhabit an entrepreneurial approach, flexibility, and drive

  • Offer, receive, and respond to regular feedback

• Eager to build on knowledge and understanding of:

• • Family child care and family child care networks

  • The most pressing challenges and opportunities in early care and education, especially as they relate to family child care

• Possesses strong:

• • Ability to take complex information and organize it into clear, structured, useful knowledge that others can understand and apply

  • Written and verbal communication skills, including the ability to clearly communicate complex information and to tailor communication for different audiences

  • Interpersonal and facilitation skills, and has experience building strength-based relationships with partners and communities of diverse backgrounds and experiences (including in a virtual format)

Personal Attributes:

• Passion for building the capacity of organizations across the country to effectively increase the supply, quality, and sustainability of family child care.

• Cultural competency and commitment to diversity, equity, and inclusion

• Ability to work independently and as part of a team

• Flexibility and adaptability in a dynamic environment

• Strong ethical standards and professional integrity

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Preferred Qualifications

• Ability to communicate in a language or languages in addition to English

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Physical Requirements & Working Conditions

• Ability to work at a computer and remain in a stationary position for extended periods.

• Ability to communicate effectively by phone, video conference, email, and in person.

• Ability to occasionally move or transport materials weighing up to 20 pounds.

• Ability to perform routine office activities, including reaching, bending, and moving throughout an office environment.

• Occasional travel to All Our Kin offices and other locations in Connecticut and New York.

• Regular use of standard office equipment and technology.

• May occasionally require work outside regular business hours to address operational needs, deadlines, or emergencies.

• All essential job functions must be performed with or without reasonable accommodation.