Manager, Philanthropy Systems & Data Management (Remote)
- Salary
- $89.7K–$94.7K
- Hiring from
- United States
- Work type
- Remote
- Posted
619,854 remote jobs, straight from company career pages
100% free · New jobs every minute
Show job descriptionHide job description
Work. Serve. Thrive.
Imagine a place where your talent can make a meaningful difference in peoples' lives. Working at Feeding America is a uniquely rewarding experience in which our employees work together as vital parts of a much larger mission. We are innovative, mission-focused, diverse, collaborative, values-driven and focused on results.
Feeding America is the nation’s largest charity and the leading domestic hunger-relief charity in the United States. Our mission is to feed America's hungry through a nationwide network of member food banks and engage our country in the fight to end hunger.
This is a remote position with occasional travel required.
Learn more about Feeding America here.
The Opportunity
Manages development and marketing operational analytics, helping to translate strategy to define data capture and analytics needs; serves as subject matter expert for multi-channel direct marketing backend operations; and defines and oversees data management processes required for fundraising effectiveness.
This is a remote position with occasional travel required.
Compensation
Here at Feeding America national organization, equality is central to our mission and is an integral part of our compensation policies and structures. As such, we maintain transparent salary ranges and clearly defined practices for how our team, including new hire salary offers, moves through these ranges. You can expect us to offer the best salary up front based on these clearly defined pay practices with little room for negotiation. We make exceptions for highly experienced (multiple years of at-level experience) new hires in accordance with our pay practices. Once hired, employees have the opportunity to progress through salary ranges via regular merit increases and step promotions.
Salary Range: $89,700 - $94,700 Based on Experience.
Here at Feeding America national organization, equality is central to our mission and is an integral part of our compensation policies and structures. As such, we maintain transparent salary ranges and clearly defined practices for how our team, including new hire salary offers, moves through these ranges. You can expect us to offer the best salary up front based on these clearly defined pay practices with little room for negotiation. We make exceptions for highly experienced (multiple years of at-level experience) new hires in accordance with our pay practices. Once hired, employees have the opportunity to progress through salary ranges via regular merit increases and step promotions.
Salary Range: $89,700 - $94,700 Based on Experience.
Benefits: A comprehensive list of benefits available to full-time employees can be found here.
Responsibilities:
Responsibilities:
Direct Marketing Campaign Operations
- Serves as subject matter expert related to backend data segmentation and criteria of direct marketing campaigns and ongoing jobs. Develops, disseminates and maintains business documentation and ensures compliance with business rules related to all Direct Marketing and Digital operations processes to be used by vendors of the constituent database.
- Collaborates with Marketing agencies, IT partners and internal Marketing and Development stakeholders to help facilitate both regular maintenance and ad-hoc changes specific to ongoing jobs and related data activities.
Operational Analytics
- Manages and leads requested operational reporting and analytics projects, using visualization tools to drive insights from complex data.
- Builds expertise of underlying data architecture of Feeding America’s configuration of Salesforce, as well as the accompanying data warehouse, especially in the areas of donations, campaigns, data integration with online CRM system, and various data and analytic configurations within the system.
- Serves as the subject matter expert to inform best practices on SQL and reporting related to Marketing, Development, Finance and donor data specific to related systems, including our General Ledger datafeed.
Ongoing Data & Systems Operations
- Manages and onboards direct reports, including creating training and orientation materials. Ensures oversight of assigned tasks and responsibilities by maintaining document statuses and timelines.
- Manages all quality control processes needed to maintain high levels of data hygiene for fundraising effectiveness. Includes working with stakeholders to identify the impact on the organization, partnering with internal partners, problem solving to identify QC measures that should be established, developing and documenting processes and either implementing or overseeing the implementation of new and existing processes.
- Defines, scopes and collaborates on team projects, system upgrades and migrations, while working with cross-departmental stakeholders to gather requirements and feedback on final outputs for deliverables.
- Other responsibilities, projects and tasks assigned by supervisor.
Required Experience and Qualifications:
- Experience as a user or manager of a fundraising CRM or of database solutions.
- Exceptional communication skills with the ability to work effectively with technical staff, non-technical staff, all levels of management and partners as required.
- Experience with record maintenance and data hygiene across the database systems.
- 6+ years of professional team experience or related experience working in direct marketing, data integrity and operations, or philanthropy operations, preferably at non-profit organization.
- Ability to multi-task with a strong sense of meeting deadlines and follow-up.
- Advanced SQL programming with experience and ability to utilize best practice and offer and teach coding solutions when required.
- Proficiency and Knowledge of Tableau, Microsoft Power BI, Dashboard Creation, and Operational Analytics.
- Proficiency in Microsoft Office, particularly Excel with experience in pivot tables and macro creation.
Preferred Competencies, Experience and Certifications:
- Experience using a database system either in a philanthropy, financial or sales environment with relevant experience with Salesforce Nonprofit Cloud (NPC) a plus.
Required Leadership Competencies:
- Fosters an Enterprise Mindset
- Fosters an Open and Supportive Environment
- Leads with Accountability
- Collaborates Internally and Externally
- Focuses on People and Teams
- Manages Organization and Business Complexity
- Communicates with Impact and Influence
Feeding America’s goal is to attract, develop, retain, and promote a talented diverse workforce where all employees feel a sense of belonging and contribute to a culture that values differences, ideas, and experiences. We intentionally seek out diverse perspectives and skills on our teams, knowing that it makes us stronger as an organization and better equipped to serve our neighbors in need. We encourage all individuals, including those from historically under-represented communities and individuals with lived experience of hunger, to apply.
Feeding America participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
