Manager, Product Sales - PSC

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

Job Description:

Essential Responsibilities:

• Lead functional projects and programs, ensuring alignment with business trends.
• Identify issues and recommend best practices to improve processes.
• Partner with various teams to analyze and understand business trends.
• Contribute to business or process improvements within the function.
• Develop strategies to enhance product sales and customer satisfaction.

Minimum Qualifications:

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Job Summary 

The Manager, Product Sales – PSC (Payment Services & Crypto) is part of the Commercial sales team, partnering with Account Management to grow adoption and transaction margin for PayPal's PSC portfolio across new and existing accounts in UK or DACH.

The PSC portfolio spans four solution areas: (1) Payouts, including Enterprise Payouts for platforms and marketplaces disbursing funds globally via bank transfers, cards, wallets and local payout methods, and PayPal Payouts for self-serve batch payments to PayPal and Venmo accounts; (2) Risk-as-a-Service (RaaS), including Fraud Protection Advanced, Chargeback Protection and Dispute Automation, which apply AI-driven risk models built on PayPal's global network data to protect merchant revenue while preserving approval rates; and (3) Crypto solutions for businesses.  (4) Omni-channel pay-ins, which let merchants accept payment across online, in-app and in-person channels through a unified experience.

Success is measured by profitable activated volume within assigned markets and verticals.

Essential Responsibilities

• Lead complex projects of diverse scope requiring an understanding of current business trends.

• Participate in complex problem resolution and determine methods for new assignments.

• Implement initiatives that result in global process improvements.

• Collaborate with cross-functional teams to drive product sales strategies.

• Provide expertise in product knowledge and market insights to drive sales outcomes on enterprise deals.

Additional Responsibilities 

• Partner with Account Managers to identify, shape, and advance PSC opportunities for new and existing accounts across the UK or DACH market.

• Lead deeper discovery, solution design, competitive positioning, and pricing construction on qualified opportunities.

• Design and position the right combination of PayPal capabilities across Payouts, RaaS and Crypto and Omni-channel, not a single product in isolation, and translate it into a client-specific business case with quantified value against competitive alternatives. 

• Lead complex, multi-stakeholder opportunities that require sound judgment and an understanding of current market, regulatory and business trends. 

• Carry the target for the opportunities you develop or advance. 

• Use sales pipeline, back-book portfolio data, and product and merchant performance data to prioritize opportunities, build the commercial case, and support pricing decisions, treating data as the basis for prioritization, not a supporting exhibit. 

• Leverage internal and external data to identify growth opportunities and build pipeline. 

• Act as a force multiplier for Account Managers and other sellers, sharing PSC product knowledge and ushering merchants from lead to live. 

• Build credibility with and mobilize Account Management, Solution Engineering, Integration Engineers, Finance, Legal, Compliance and Product without formal authority over those teams. 

• Partner with product-line specialists to share best practice and adapt playbooks to local requirements. 

• Own and evolve the specialist team's playbook and selling process for the local market .

• Collect feedback and recommendations from Account Managers and customers, and channel them back to Product and GTM teams to help shape future product roadmaps. 

Preferred Qualifications 

• Experience across two or more of the following: domestic and cross-border payouts and disbursements; transactional fraud, chargeback and dispute management; crypto or digital-asset solutions for businesses. Direct experience with PayPal's products is a bonus. 

• Ability to position PSC solutions against competitive and in-house alternatives, and translate payout economics (disbursement speed, payout method flexibility), risk and dispute economics (chargeback ratios, dispute volume, approval rates) and crypto use cases into a quantified, merchant-specific business case. 

• Working knowledge of the European payments and regulatory landscape (for example PSD2/SCA and, for crypto, MiCA) and of how it varies by market. 

• Acts as a resource and force multiplier for other sellers, ushering merchants from lead to live with a focus on discovery and solutioning. 

• Expertise in getting the most out of AI, using AI tools to accelerate discovery, research, solutioning, and pipeline analysis, not just familiarity with them. 

• 5+ years of experience solution selling to senior executives at large enterprises, including experience engaging C-level decision makers across Product, Sales, Finance and Risk. 

• A consistent track record of exceeding quota targets. 

• Familiarity with Salesforce CRM.

• MBA or other advanced degree in Finance, Business, or a related field.

• Financial analysis experience and a strong analytical mind, with the ability to build ROI-based business cases and evidence-based sales narratives. 

• Strong negotiation skills, with the ability to collaborate across teams to structure win-win commercial outcomes. 

• Strong communication and interpersonal skills, with the ability to influence and engage stakeholders informally. 

• Expert in PowerPoint, Excel, and the Microsoft suite. 

• Skilled storyteller, with the ability to communicate a compelling, value-based narrative to executive audiences. 

• Experience selling or knowledge of omni-channel and in-store payments solutions. 

Subsidiary:

Travel Percent:

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes. Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.