Manager, Product Systems & Governance

Inspired by Hard Work

At Carhartt, the values of hard work—dependability, honesty, and trust—are rooted in the legacy of our founder, Hamilton Carhartt. His commitment to serving hardworking people continues to inspire everything we do. Guided by his legacy and our mission—We serve and protect all hardworking people by building durable products—we remain dedicated to upholding these principles in every decision we make and every product we create.

Position Details

Title: Manager, Product Systems & Governance
Department: Business Planning
Reports to: Director Planning/Product Systems & Governance
Location: Dearborn, MI
Job Classification: Remote

Job Summary

The Manager, Product Systems & Governance serves as a strategic business partner responsible for the integrity, governance, and continuous improvement of product data, product systems, and pricing processes across the organization. This role partners closely with Product Development, Design, Merchandising, Color, Raw Materials, GTM, Planning, Sales, Finance, IT, and other cross-functional teams to ensure product information, pricing activities, and system processes support business objectives and seasonal execution.

This position provides leadership and oversight for product systems administration, product data management, pricing operations, and related governance processes. The Manager is accountable for establishing and maintaining data standards, ensuring product master data accuracy and completeness, overseeing pricing audits and execution, and monitoring the effectiveness of system integrations and cross-functional workflows. The role also leads process improvement initiatives, establishes standard operating procedures, and develops reporting and controls to improve visibility, accountability, and adherence to business requirements.

The Manager, Product Systems & Governance drives alignment across business functions and technology partners to identify risks, resolve data and process issues, and improve the efficiency and reliability of product and pricing operations. This role promotes a culture of data ownership, operational excellence, and continuous improvement while ensuring product data and pricing activities are executed accurately and consistently throughout the product lifecycle.

Associate Responsibilities

• Lead product data governance and management practices to ensure product master data, attributes, supplier information, UPCs, size grids, pricing, and other critical product information are accurate, complete, consistent, and maintained in accordance with established standards and business requirements.

• Provide leadership, direction, and development for the product systems and pricing functions, establishing clear priorities, accountability, and performance expectations while ensuring the team delivers reliable systems support, accurate data, and timely execution of seasonal and ongoing business activities.

• Oversee the administration, maintenance, and continuous improvement of PLM and connected product systems, including SAP, PIM, Centric Planning, GTM tools, vendor portals, and related applications. Ensure system configurations, integrations, and data flows effectively support business processes and product lifecycle requirements.

• Establish and maintain data governance policies, controls, standard operating procedures, and accountability measures for product data and pricing activities, partnering with cross-functional stakeholders to reinforce data ownership, improve compliance, and ensure consistent execution of established processes.

• Oversee product pricing operations, including pricing timelines, audits, and execution in partnership with Pricing, Merchandising, Sales, Finance, and other business partners. Ensure accurate pricing is maintained and communicated in SAP and related systems for regular pricing, in-season updates, promotions, closeouts, and other business initiatives.

• Monitor product data quality, pricing accuracy, system integrations, and key operational milestones through reporting, audits, and performance indicators. Identify discrepancies, assess business impacts, establish corrective actions, and escalate risks that could affect seasonal deliverables, pricing execution, or downstream systems.

• Partner with GTM, Merchandising, Product Development, Design, Raw Materials, Planning, Sales, IT, and other stakeholders to ensure product data, system requirements, pricing activities, and critical deliverables are aligned with seasonal timelines and cross-functional business needs.

• Lead continuous improvement initiatives across product data, systems, pricing, and related workflows by identifying process gaps, evaluating automation and system enhancement opportunities, prioritizing improvements, and coordinating implementation with business and technology partners.

• Oversee the development and maintenance of documentation, SOPs, training resources, and reporting standards for product systems, data governance, vendor portal processes, and pricing activities. Ensure end users understand requirements, follow established procedures, and have the resources needed for consistent execution.

• Manage and influence cross-functional system and process initiatives, including requirements gathering, system enhancements, integrations, testing, user acceptance testing, and issue resolution. Evaluate downstream impacts and ensure changes are implemented effectively with appropriate business alignment and controls.

• Serve as a subject-matter leader and escalation point for complex product data, systems, integration, and pricing issues. Identify root causes, coordinate resolution across business and IT teams, communicate risks and impacts, and drive sustainable solutions that minimize manual workarounds and recurring errors.

• Provide visibility into product data governance, system performance, pricing execution, and operational risks through regular reporting and stakeholder communication. Establish and monitor success measures, communicate progress against key milestones, and recommend actions that strengthen data integrity, operational efficiency, and business results.

• Drive continuous improvement in product master data accuracy, pricing execution, seasonal deliverables, system integration reliability, operational efficiency, and cross-functional adoption of established governance processes.

Required Education

• Bachelor's degree in textiles, apparel, or a related field, or equivalent years of experience in the apparel industry.

Required Skills & Experience

• Minimum of 6 years of experience in product data management, PLM/ERP systems, Product Operations, Merchandising, Pricing, Supply Chain, or related business functions, with at least 3 years of leadership or project management experience, preferably in apparel, retail, or consumer products.

• Experience with integrated business systems, including SAP/ERP, PLM, PIM, GTM, planning systems, and vendor portals, with a strong understanding of product lifecycle processes, system integrations, and seasonal business requirements.

• Demonstrated expertise in product data governance, master data management, data quality controls, and standardized business processes, with working knowledge of pricing maintenance, audits, promotions, in-season changes, and closeouts.

• Strong analytical and problem-solving skills, including advanced Microsoft Excel proficiency and experience with reporting and data analysis to identify data discrepancies, assess business impacts, investigate root causes, and drive sustainable solutions.

• Proven ability to lead teams, develop talent, manage cross-functional projects, prioritize competing business needs, and deliver process and system improvements within established timelines.

• Excellent communication, collaboration, and influencing skills, with the ability to translate business requirements into governance standards, system enhancements, testing requirements, and operational controls while driving stakeholder alignment and compliance.

• Self-directed and proactive leader with strong organizational skills and sound judgment, able to manage risks, balance strategic initiatives with day-to-day operational needs, and deliver results in a fast-paced, seasonal business environment.

Physical Requirements and Working Conditions

• Typical office environment, including cubicle or office settings.

• Occasional work outside of regular business hours may be required.

• Extended periods of sitting, standing, and typing on a computer are required.

• Travel may be required up to 10% of the time.

• This position has a Remote location: Associate will have no regular requirement to be on-site. Travel on-site is limited to special events.

• Carhartt is a tobacco-free workplace.

This position offers a comprehensive suite of medical, dental, and vision insurance for associates and their dependents. In addition to healthcare coverage, Carhartt provides short-term and long-term disability insurance, life insurance, an employee assistance program, and a 401(k) plan with employer matching contributions. Employees can also benefit from paid time off and designated paid holidays.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.

All associates are required to understand and act in accordance with the Carhartt Core Values. Carhartt reserves the right to change, modify, suspend, interpret or cancel in whole or in any part, the job duties outlined above at any time and without advance notice to the employee.