Manager Quality

• Location: Hybrid | Tulsa, OK

• Facility: Ascension St. John's Medical Center

• Department: Total Quality Management

• Schedule: Full-Time | Days 8am-5pm

• Lead and mentor a high-performing team of 3 to 5 quality professionals, cultivating a collaborative environment while establishing clear performance goals to drive individual career growth and overall team success.
• Drive health system performance in value-based care contracts by designing and executing strategic quality initiatives that directly elevate patient outcomes and maximize shared savings across ACO, Medicare Advantage and commercial arrangements.
• Streamline systemwide care gap closure and medical record workflows by collaborating cross-functionally with clinical operations, care management and IT to optimize patient outreach, ensure audit readiness and remove barriers to timely care.
• Transform complex payer data feeds into actionable intelligence for clinical leaders and providers, translating quality metrics into clear insights that support real-time decision-making and continuous care improvement.
• Serve as the primary liaison between health system leaders and external payer partners to align strategic priorities, facilitate accurate performance reporting and deliver ongoing provider education on quality documentation best practices.

Licensure / Certification / Registration

• Required Credential(s):
  • None Required.
• Preferred Credential(s):
  • Quality Professional.
  • Risk Management.

Education

• High School diploma equivalency with 3 years of cumulative experience OR Associate's degree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required. 3 years of leadership or management experience preferred.

Additional Preferences:

• 5 or more years of progressive healthcare experience in quality management, population health or value-based care, including at least 1 to 2 years in a leadership or supervisory capacity.
• Demonstrated expertise in key quality frameworks and clinical measures, such as HEDIS, Stars, eCQMs or MIPS.
• Bachelor's degree in healthcare administration, public health or a related field.