Manager - Retirement Plans

Primary Function/General Purpose of Position
This role serves as the subject matter expert and manager for employer-sponsored retirement programs. The position is responsible for day-to-day management, fiduciary oversight, and ongoing development of retirement plans, which may include defined contribution, defined benefit, and other qualified and nonqualified arrangements. The role ensures programs are administered in compliance with applicable regulations while aligning plan design and operations with organizational and workforce needs.

Essential Functions:

• Support oversight of retirement programs, including both strategic and operational activities
• Manage daily administration of retirement plans, including initiatives, projects, and process improvements
• Ensure compliance with applicable laws and regulations, including oversight of audits, compliance testing, regulatory filings, and required reporting
• Prepare and present materials for retirement plan committee meetings
• Develop and manage budgets, forecasts, and variance analyses related to retirement plans
• Interpret plan provisions, provide guidance to vendors and internal stakeholders, and review service provider reports to take appropriate action
• Oversee data integrations between internal systems and external vendors to ensure accuracy and integrity
• Resolve escalated participant issues, including claims and appeals
• Support organizational transactions impacting retirement plans and monitor regulatory changes in coordination with internal and external partners
• Lead and provide direction to assigned staff

Licensure/Certification Requirements:

• Certified Employee Benefit Specialist (CEBS) preferred
• Other relevant retirement or benefits-related professional designations preferred

Education Requirements:

• Bachelor’s degree in Finance, Business, Human Resources, Accounting, or a related field required
• Master’s degree preferred

Work Experience Requirements:

• 8–10+ years of progressive retirement plan administration experience across defined contribution, defined benefit, or similar programs required
• Knowledge of employee benefit laws and regulations required
• Experience working with outsourced retirement plan administrators and vendors required
• Experience with HRIS and payroll systems and complex system interfaces preferred

Hazards

• Not applicable to this position

Skills:

• Ability to interpret plan provisions and regulatory requirements
• Analytical skills related to budgeting, forecasting, and reporting
• Ability to manage vendor relationships and evaluate service provider performance
• Problem-solving skills to address participant issues and operational challenges
• Ability to manage multiple priorities and projects

Range:

• Minimum: $51.42
• Maximum: $82.29

As a Bon Secours associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com