Manager - Risk Insight & Tooling

Location: Newcastle (Hybrid working, 3 office days per week)

Employment Type: Permanent, Full Time

Why Join Us?

• Annual bonus, cash car allowance and private medical insurance
• Play a pivotal role in shaping how enterprise risk is understood, monitored and communicated across The AA.
• Take ownership of our enterprise risk management platform, driving improvements in risk intelligence, reporting and tooling.
• Work closely with senior leaders, translating complex risk data into meaningful insights that influence business decisions.

For over a century, The AA has been keeping Britain moving. Today, millions of drivers trust us to be there when it matters most, and we're equally committed to supporting the people who make that possible. With a 4.5-star Glassdoor rating, we've built a culture where colleagues are empowered to grow, collaborate and make a real impact for our customers on every journey. Which has been recognised by Sunday Times “Best Places to Work” for the last two years.

This is the Job

We're looking for a Manager: Risk Insight & Tooling to join our Group Risk and Compliance team, playing a key role in strengthening how we identify, analyse and communicate enterprise risk across The AA.

This is a senior, hands on role combining risk analytics, reporting and technology ownership. You'll bring together risk data from across the business, identifying trends, emerging threats and changes in exposure, and translating these into clear, actionable insights for senior leaders, Executive committees and the Board.

You'll also take ownership of our enterprise Governance, Risk and Compliance (GRC) platform, driving improvements in its capability, data quality and reporting effectiveness. Working closely with stakeholders across the organisation, you'll help ensure our risk intelligence is forward looking, commercially relevant and supports confident, informed decision making.

Key Responsibilities

• Develop and deliver enterprise risk insight and analytics, drawing together risk, control, incident, assurance and business data to identify trends, emerging risks, concentrations and areas requiring management attention.
• Produce high-quality risk reports, dashboards and management information for senior leadership, Executive committees and the Board, translating complex analysis into clear conclusions, compelling narratives and actionable recommendations.
• Own and continuously improve our enterprise GRC platform, managing its functionality, reporting capabilities, workflows and future development in partnership with technology teams and business stakeholders.
• Design, maintain and analyse key risk indicators, risk appetite measures and reporting frameworks, ensuring risk information is accurate, meaningful and supports effective decision making.
• Lead analytical activity surrounding emerging risks, scenario analysis and stress testing, helping the business anticipate potential challenges and understand the implications of changing risk exposures.
• Build strong relationships across Risk, Technology and wider business functions, challenging constructively, improving risk data quality and driving opportunities for greater automation and reporting effectiveness.

What Do I Need?

You'll Bring

• Strong risk insight and analytics experience, with the ability to interpret complex quantitative and qualitative risk data, identify meaningful trends and draw clear, evidence-based conclusions within a complex organisation.
• Significant experience working with and owning GRC platforms or risk management tooling, including responsibility for system functionality, reporting, enhancements or continuous improvement. Experience with platforms such as Optro or AuditBoard would be particularly relevant.
• Proven experience producing Executive and Board level risk reporting, including preparing high-quality reports, management information and presentations that communicate key risks, emerging themes and recommended actions.
• Excellent stakeholder engagement and communication skills, with the confidence to work with senior leaders, influence decisions and translate complex risk information into compelling, commercially relevant narratives for audiences without specialist risk knowledge.
• Strong understanding of enterprise risk management, including risk appetite, key risk indicators, control effectiveness and how risk data can inform strategic and operational decision making.
• A proactive, analytical and commercially minded approach, with the ability to challenge constructively, improve data quality and reporting processes, and independently drive improvements across risk insight and tooling.

Belonging at The AA

At The AA, we value the unique perspectives, experiences and ideas that our people bring. We've nurtured a workplace where everyone feels valued, respected and empowered to do their best work.

Through our employee communities and inclusion initiatives, we’ve created opportunities for people to connect, share experiences and influence positive change across the business. This is a place where your voice matters and where you can belong, grow and succeed.

Driven by People, Rewarded by Benefits

We believe in rewarding our people. That's why we offer a comprehensive benefits package including;

• 25 days' annual leave plus bank holidays, the option to buy additional holiday
• Up to 7% employer pension contribution
• Free AA breakdown membership from Day One with 50% discount for family and friends, discounts on AA products including car and home insurance
• 24/7 GP access and wellbeing support for you and your family
• A wide range of employee discounts, including our popular car salary sacrifice scheme