Manager, Risk Management

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

Paidy is seeking a Manager, Risk Management. This role sits within PayPal’s Global Credit & Fraud Strategy and Governance organization and provides governance and control oversight across strategies supporting Paidy and PayPal’s lending products. The role partners with Strategy, Risk, Legal, Compliance, and SLOD to lead new and revised strategies through governance review and approval, ensuring key risks, controls, and mitigation plans are assessed and documented. It supports post-implementation monitoring and maintains strategy governance policies and procedures. The role also supports model governance by taking new models and material model changes through required reviews and approvals, coordinating with Model Development, Legal, Compliance, and Model Risk Management. It supports ongoing model monitoring, identifies performance deterioration or emerging risks, and coordinates remediation or escalation. The role also supports audit, regulatory, and partner governance requests.

Job Description:

Essential Responsibilities:

• Identify issues and recommend best practices for risk management within the organization.
• Lead functional projects and programs that enhance risk assessment and mitigation efforts.
• Collaborate with teams to analyze business trends and their implications for risk management.
• Contribute to process improvements that enhance the effectiveness of risk management strategies.
• Provide guidance and support to team members in executing risk management initiatives.
  

Minimum Qualifications:

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

• Lead Strategy Proposals through Governance Review and Approval
  Coordinate end-to-end governance reviews for new or revised strategic proposals, ensuring alignment with PayPal’s governance standards and control framework. Facilitate discussions with key stakeholders and present proposals in designated committee forums for review and approval. Maintain clear documentation of decisions and follow-up actions.

• Lead Model Governance Review, Approval, and Support Ongoing Model Monitoring
  Coordinate end-to-end governance reviews for new models and material model changes, partnering with Model Development, Legal, Compliance, SLOD Model Risk Management, and other stakeholders to ensure applicable governance requirements are completed prior to implementation. Support ongoing model monitoring by reviewing model performance and key risk indicators, identifying performance deterioration or emerging risks, and coordinating appropriate remediation, escalation, and governance actions.

• Lead and Support the Creation of Policies and Procedures
  Collaborate with stakeholders to develop and refine governance-related policies, standards, and procedures. Ensure these documents accurately reflect the current strategic framework, risk expectations, and compliance requirements. Drive updates and consistency across all strategy governance artifacts.

• Ensure Strategic Proposals Align with Risk Appetite
  Partner with Strategy, Risk, Legal, and Compliance teams to assess whether proposed strategies operate within PayPal’s approved risk appetite. Identify potential risks, define mitigation plans, and escalate any deviations through appropriate governance channels for resolution and approval.

• Monitor Strategy Performance and Effectiveness
  Track the execution and performance of approved strategies to verify they are delivering intended outcomes while remaining compliant with regulatory and internal control expectations. Report performance insights and emerging risks to leadership and relevant governance committees.

• Maintain Strategies, Policies, and Procedures
  Oversee the repository of strategic documents, policies, and procedures, ensuring all materials remain current, version-controlled, and aligned with the latest strategic and governance requirements. Coordinate periodic reviews to maintain relevance and accuracy.

• Support Internal and External Audit Activities
  Serve as a liaison for audit requests related to strategy governance, ensuring timely, complete, and accurate responses. Coordinate with internal teams to provide evidence, documentation, and clarification to auditors. Implement corrective actions or control enhancements as needed based on audit findings.

Subsidiary:

Paidy

Travel Percent:

0

The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is:

Primary Location | Pay Range:

Tokyo, Tokyo Prefecture; (¥10,459,000.00 - ¥15,532,000.00 Annually)

Additional Location(s) | Pay Range:

No other locations are assigned to this requisition currently.

Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable.

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes. Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.