Manager, Sales Analytics

Overview National Debt Relief is seeking a Manager of Sales Analytics to serve as a key analytical partner to the sales organization. This is an individual contributor role. You will have significant influence over how the business operates, using data to guide decisions that directly affect sales performance and revenue outcomes. In this role, you'll sit at the intersection of data and strategy. You'll be responsible for building and maintaining the reports and dashboards that sales leadership relies on daily, but the job doesn't stop at reporting. You'll be expected to dig into the "why" behind the numbers surfacing trends, diagnosing performance gaps, and identifying opportunities that aren't immediately obvious from a surface-level view of the data. From there, you'll work directly with sales leadership to shape strategy: informing decisions, agent performance initiatives, and process improvements. This role is well-suited to someone who enjoys ownership and wants their analytical work to have visible, tangible impact. You'll move fluidly between hands-on data work (writing queries, building dashboards, validating data integrity) and higher-level strategic conversations with sales leadership about where the business should focus next. Success in this role means sales leaders trust your insights, come to you with open-ended business questions, and treat you as a thought partner rather than just a report-builder. Responsibilities Design, build, and maintain sales performance reports and dashboards to track KPIs, conversion rates, agent productivity, pipeline health, and other core metrics Analyze sales data to identify trends, opportunities, and risks, translating findings into clear, actionable recommendations Partner closely with sales leadership to shape strategy and performance improvement initiatives based on data-driven insights Conduct deep-dive analyses (e.g., funnel performance, agent efficiency, campaign effectiveness) to answer strategic business questions Present findings and recommendations to sales leadership and cross-functional stakeholders in a clear, compelling manner Monitor key metrics proactively, flagging anomalies or emerging trends before they become problems Continuously improve reporting infrastructure, dashboard usability, and data accessibility for sales stakeholders Qualifications Education/Experience: Bachelor's degree in Business, Analytics, Finance, Statistics, or related field (or equivalent experience) 6+ years of experience in sales analytics, business intelligence, or a related analytical role Strong proficiency in BI/dashboarding tools (Experience with Sigma strongly preferred) Proven ability to translate data into strategic recommendations, not just reporting Experience in financial services, consumer finance, or debt resolution industries a plus Required Skills/Abilities: Excellent communication skills. Comfortable presenting insights to sales leadership and influencing decision-making Strong business acumen, particularly around sales funnels, KPIs, and performance metrics Detail-oriented with strong analytical and problem-solving skills National Debt Relief Role Qualifications: Computer competency and ability to work with a computer. Prioritize multiple tasks and projects simultaneously. Exceptional written and verbal communication skills. Punctuality expected, ready to report to work on a consistent basis. Attain and maintain high performance expectations on a monthly basis. Work in a fast-paced, high-volume setting. Use and navigate multiple computer systems with exceptional multi-tasking skills. Remain calm and professional during difficult discussions. Take constructive feedback. Available for full-time position. Compensation Information Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for each position across the US. Within the range, individual pay is determined by work location, job-related skills, experience, and relevant education or training. This good faith pay range is provided in compliance with NYC law and the laws of other jurisdictions that may require a salary range in job postings. The salary for this position is $120,000.00 to $138,000.00 About National Debt Relief National Debt Relief was founded in 2009 with the goal of helping an expanding number of consumers deal with overwhelming debt. We are one of the most-trusted and best-rated consumer debt relief providers in the United States. As a leading debt settlement organization, we have helped over 450,000 people settle over $10 billion of debt, while empowering them to lead a healthier financial lifestyle and feel free to live their best life. At National Debt Relief, we treat our clients like real people. Our purpose is to elevate, empower, and transform their lives. Rated A+ by the Better Business Bureau, our goal is to help individuals and families get out of debt with the least possible cost through conducting financial consultations, educating the consumer and recommending the appropriate solution. We become our clients' number one advocate to help them reestablish financial stability as quickly as possible. Want to learn more about who we are? Connect with us on social! Benefits National Debt Relief is a team-oriented environment full of rewards and growth opportunities for our employees. We are dedicated to our employee's success and growth within the company, through our employee mentorship and leadership programs. Our extensive benefits package includes: Generous Medical, Dental, and Vision Benefits 401(k) with Company Match Paid Holidays, Volunteer Time Off, Sick Days, and Vacation 12 weeks Paid Parental Leave Pre-tax Transit Benefits No-Cost Life Insurance Benefits Voluntary Benefits Options ASPCA Pet Health Insurance Discount Wellness Incentive Program National Debt Relief is a certified Great Place to Work®! National Debt Relief is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. For information about our Employee Privacy Policy, please see here For information about our Applicant Terms, please see here #LI-REMOTE #LI-JC1