Manager, Software Engineering

We are seeking a forward-thinking Manager, Software Engineering to lead our Aktiv development team. In this role, you will be responsible for driving technical innovation, managing a group of engineers, and ensuring the successful delivery of high-quality solutions across various platforms and technologies. As an Manager, Software Engineering, you will guide team members to success, foster collaboration, and create a culture of continuous improvement. You will: Team Leadership: Manage, mentor, and guide a team of high-performing engineers, fostering a collaborative, inclusive, and respectful environment. Performance Management: Provide continuous feedback, address performance, and recognize contributions. Maintain visibility into team health through regular 1:1s. Strategic Planning: Lead strategic initiatives, balancing high-impact projects with technical debt management and resource allocation. Cross-Functional Collaboration: Partner with Product and Design teams to define roadmaps, prioritize backlogs, and ensure the delivery of high-quality, customer-focused products. Technical Excellence: Foster continuous improvement in code quality, architecture, and team processes. Conflict Resolution: Resolve conflicts, facilitate decision-making within the team, and manage cross-functional relationships. You are: Education & Experience: Bachelor’s or Master’s degree in Computer Science, OR at least 7 years of industry experience building and shipping software. Leadership Track Record: Proven experience leading software engineering teams, growing talent, and navigating complex technical problems. Product Delivery: Demonstrated experience shipping both web and mobile products at scale. Technical Background: Prior hands-on experience as a software engineer (Java and/or React preferred). Problem Solving: Strong ability to decompose complex business problems into actionable technical plans. Soft Skills: Excellent communication and interpersonal skills. Why team members love working at Top Hat: A noble mission that creates meaningful, fulfilling work A team that cares deeply for customers and for each other Flexible, remote first work environment Professional learning and development for all role levels An awesome and welcoming Toronto HQ Competitive health benefits that start on day one A management team focused on performance, growth, engagement and connection Our winning strategy and market potential Innovative PTO policy with lots of time and space for self-care Passionate customers that believe in us—and what we do A chance to work with new tech like generative AI—and see the customer impact