Manager, Team Member Engagement

Exceptional Hospitality Starts with You

This role is based at our corporate office in McLean, VA

This is your chance to be part of a Corporate Human Resources team at a top global hospitality company! As a Manager, Team Member Engagement, you will partner with our business leaders to attract, retain, and develop Hilton's most important asset, our Team Members. On the Team Member Engagement team reporting to the Senior Manager, Team Member Engagement, you will lead the planning, coordination, and execution of all activations and events on the 6th floor, ensuring each experience reflects Hilton's commitment to hospitality, innovation, and excellence.

What you'll do during a typical day:

• Manage daily operations of Hilton's Team Member amenity floor.
• Manage bookings, scheduling, vendor coordination, contracts, invoicing, inventory, and administrative processes.
• Develop and maintain operating procedures for the space.
• Ensure all facilities, technology, furnishings, and experiences are maintained to a high standard.
• Be the primary contact for Team Members utilizing the space.
• Plan and execute a dynamic calendar of experiences, activations, demonstrations, and showcases.
• Monitor space utilization and recommend opportunities to increase engagement and participation.
• Lead logistics for 6th-floor events, including setup, AV coordination, catering, vendor management, and day-of execution.
• Serve as the tech lead for virtual and hybrid meetings, including town halls, webinars, leadership broadcasts, and enterprise events; manage event technology, conduct pre-event testing, oversee live production, troubleshoot issues in real time, and ensure a seamless experience for presenters and participants.
• Deliver exceptional hospitality experiences for Team Members and visitors.
• Troubleshoot and resolve operational issues in real time.

How you'll collaborate with others:

• Partner with business functions to bring wellness, learning, innovation, and brand experiences to life.
• Partner with the Senior Manager to continuously evolve the Team Member experience.

Projects you'll take ownership of:

• Create promotional materials and communications to drive awareness of upcoming experiences.
• Support planning and execution of enterprise Team Member events and engagement initiatives.
• Assist with project management, event logistics, communications, and onsite event support.

What It Takes to Make the Stay

You have these minimum qualifications:

• Four (4) years of professional experience
• Management experience including project management, event management, or hospitality management
• Willing to work on-site at the McLean office daily (Monday-Friday) and have flexibility to support events and business needs outside of standard working hours, including occasional early mornings, evenings, and weekends

It would be useful if you have:

• Three (3) years of hospitality experience
• Banquet or events experience
• Experience facilitating large virtual meetings through Microsoft Teams

How We'll Help You Thrive

At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future – Our retirement plans make it easier to save for what's next

*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Hilton offers its eligible team members a comprehensive benefits package to support their mental and physical well-being, so they can Thrive personally and professionally. The pay range for this role is $85,000 – $110,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company.