Manager, THRIVE Institute

Description:

Job Description Summary:

Duties and Responsibilities:

45% Program Management

● Lead day-to-day management and implementation of THRIVE Institute programs; Coordinate implementation of programs across THRIVE’s core areas, including education and workforce development, simulation, community services, birth equity, research and dissemination, and scholarships.

● Develop and maintain project workplans, timelines, deliverable trackers, implementation calendars, and systems to ensure grant and program requirements are completed accurately and on time.

● Monitor grant milestones, scopes of work, participant targets, subrecipient and consultant deliverables, and other performance requirements across the Institute’s portfolio.

● Partner with CCE leadership, Finance, and the Office of Research and Sponsored Programs to monitor project budgets, expenditures, invoicing, and compliance with grant and institutional requirements.

● Oversee logistics and implementation for professional trainings, student education, community programs, simulation activities, workshops, conferences, and special initiatives.

● Coordinate the work of faculty fellows, student fellows, student employees, interns, consultants, contractors, and other project personnel, as assigned.

● Identify implementation barriers, resolve operational issues, and recommend improvements to strengthen program quality, efficiency, and sustainability.

● Support development of new proposals, scopes of work, budgets, partnership plans, and other materials to grow and sustain THRIVE programming.

● Recruit, onboard, supervise, and support THRIVE Institute Faculty Fellows, including establishing scopes of work, coordinating deliverables and timelines, facilitating collaboration across programs, and ensuring fellow activities align with Institute priorities and grant requirements.

25% Partnership and Institute Operations

● Serve as a primary relationship manager for designated THRIVE community, healthcare, government, academic, and survivor-serving partners.

● Cultivate and maintain effective, mutually beneficial relationships with community-based organizations, healthcare systems, public agencies, survivor leaders, funders, and other stakeholders.

● Coordinate partnership meetings, advisory groups, workgroups, and collaborative planning processes; document decisions, action items, and follow-up responsibilities.

● Work with partners to develop and implement referral pathways, training collaborations, clinical or community placements, behavioral health initiatives, perinatal and birth equity programming, and other coordinated services.

● Coordinate human trafficking prevention and response education for current and future healthcare professionals, including practitioner trainings, student education, faculty development, continuing education, and train-the-trainer initiatives.

● Support development and expansion of trauma-informed and survivor-centered simulation-based education in collaboration with the Health Sciences Simulation Center and academic programs.

● Facilitate cross-university collaboration among faculty, staff, students, academic programs, the Health Sciences Simulation Center, Finance, Research and Sponsored Programs, Marketing and Communications, and other units involved in THRIVE initiatives.

● Ensure Institute programming reflects trauma-informed, survivor-centered, culturally responsive, and community-driven principles and incorporates survivor and community expertise in meaningful ways.

● Represent the THRIVE Institute and CCE at university, community, regional, and professional meetings and events.

● Contribute to strategic planning and operational systems that support the long-term growth, visibility, and sustainability of the Institute.

20% Evaluation, Reporting and Dissemination

● Lead systems for collection, management, and analysis of program and grant data, including participation, reach, outputs, outcomes, and partner engagement.

● Develop and maintain evaluation tools, tracking systems, surveys, dashboards, and reporting processes in collaboration with faculty, evaluators, and project partners.

● Use quantitative and qualitative data to assess program effectiveness, identify trends, support continuous quality improvement, and inform programmatic decisions.

● Coordinate preparation of evaluation summaries, impact reports, funder reports, presentations, and other internal and external communications about Institute outcomes.

● Support research and dissemination activities, including abstracts, posters, manuscripts, conference presentations, toolkits, case studies, and other scholarly or professional products.

● Ensure evaluation and reporting practices appropriately reflect trauma-informed, ethical, and community-engaged approaches, particularly when working with sensitive data or populations impacted by violence and exploitation.

10% Administration and Other Duties

● Participate in Center for Community Engagement planning, team meetings, university committees, events, and strategic initiatives.

● Maintain current knowledge of emerging practices and research related to human trafficking, trauma-informed care, violence prevention, survivor-centered services, healthcare education, evaluation, and community engagement.

● Assist with communications, presentations, outreach materials, and stakeholder updates that increase awareness of THRIVE programs and impact.

● Perform other duties as assigned.

Skills and Abilities:

● Strong grant and project management skills, including the ability to manage multiple complex initiatives, funding streams, partners, deadlines, and deliverables simultaneously.

● Demonstrated ability to build and sustain collaborative relationships across academic, healthcare, government, nonprofit, and community settings.

● Experience with program evaluation, data collection, outcome tracking, quality improvement, and preparation of reports for funders and organizational leadership.

● Excellent organizational skills and strong attention to detail, documentation, timelines, compliance requirements, and follow-through.

● Excellent written and verbal communication skills, including the ability to communicate effectively with faculty, students, healthcare professionals, community organizations, survivors, government agencies, funders, and university leadership.

● Ability to facilitate meetings, coordinate collaborative projects, manage competing priorities, and move complex work from planning through implementation and evaluation.

● Knowledge of trauma-informed, survivor-centered, culturally responsive, and community-engaged approaches.

● Ability to work effectively and sensitively with individuals and communities impacted by trauma, violence, trafficking, exploitation, and health inequities.

● Ability to exercise discretion, sound professional judgment, diplomacy, and appropriate confidentiality when working with sensitive information and subject matter.

● Demonstrated ability to work independently and as part of interdisciplinary and interprofessional teams.

● Ability to develop and facilitate trainings, presentations, workshops, or educational programming for diverse audiences.

● Strong problem-solving skills and ability to adapt programs based on data, participant feedback, partner needs, and changing project requirements.

● Proficiency with standard office, data management, and project management technology, with the ability to learn university systems.

● Ability to travel to other SMU campuses and community partner locations as needed.

Minimum Qualifications

Education and/or Experience:

● Bachelor’s degree in public health, social work, nursing, healthcare administration, education, community health, psychology, public administration, sociology, or a related field required.

● Preferred: Master’s degree in public health, social work, healthcare administration, education, nursing, sociology, or a related field preferred.

● Minimum of three years of progressively responsible experience in program management, grant management, community health, healthcare education, public health, social services, higher education, violence prevention, human trafficking prevention and response, or a related area.

● Experience managing grant-funded programs, including responsibility for deliverables, reporting, evaluation, partnership coordination, or budget monitoring required.

● Experience coordinating complex initiatives involving multiple internal and external partners strongly preferred.

● Experience with program evaluation, data collection, analysis, outcome measurement, or continuous quality improvement preferred.

● Experience developing or coordinating professional education, healthcare training, simulation, continuing education, or community-based programming preferred.

● Experience working with survivors of trafficking, violence, exploitation, or other forms of trauma, or with organizations serving impacted populations, preferred.

● Experience working in a university, healthcare, nonprofit, government, or community-based environment preferred.

Work Environment:

Office Location: Hybrid, Oakland Campus

● This position is based at Samuel Merritt University’s Oakland campus and requires regular in-person presence to support Institute operations, university collaboration, trainings, events, and community engagement.

● Work is performed in a dynamic academic and community-engaged environment with regular interaction across multidisciplinary and interprofessional teams.

● Local travel to community organizations, healthcare facilities, partner agencies, and other SMU campuses will be required.

● Occasional evening and weekend work may be required to support trainings, community events, conferences, and other Institute activities.

Mental/Physical Requirements:

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person, video and by telephone, frequently operate standard office equipment, such as telephones and computers.

Employee Status:

Exemption Status:

Time Type:

Job Shift:

Pay Range:

Organization:

At Samuel Merritt University (SMU), we are dedicated to fostering a supportive, inclusive community committed to advancing healthcare through exceptional education, compassionate care, and community service. Known for our leading-edge programs in health sciences, SMU equips students and faculty with the knowledge and skills to make impactful contributions to health and wellness.

We are proud to be an equal opportunity employer. SMU welcomes applicants from all backgrounds and is committed to creating an inclusive workplace where anyone can thrive and reach their full potential.

Samuel Merritt University currently provides base salary ranges for all positions-on job advertisements-in the United States based on local requirements. Individual compensation will ultimately be determined based on a variety of relevant factors including but-not limited to qualifications, geographic location, and other relevant skills.

Benefits

Samuel Merritt University offers a comprehensive benefits package that includes:

• Medical, dental, and vision insurance
• Mental health and wellness resources
• Education reimbursement
• Employee discounts through Marketplace
• Paid vacation, sick leave, and parental leave
• Nine paid holidays, plus a paid holiday break between Christmas and New Year’s Day
• Two floating holidays
• One paid Volunteer Work Day
• Five Education Leave Days

Important Notice: Beware of Fraudulent Job Offers

Samuel Merritt University has been made aware of individuals posing as SMU recruiters, particularly for remote positions. To help protect yourself, please keep the following in mind:

• All legitimate job openings are posted on the SMU Careers page and trusted job boards.
• We will never ask you to provide payment for equipment or submit sensitive personal information before completing the formal hiring process.
• Official offers of employment are issued through Workday, not by text message or informal email.

Please remain cautious and protect your personal information throughout your job search.

Notice to Recruitment Agencies

Samuel Merritt University does not accept unsolicited resumes from recruitment agencies. Please do not forward resumes to our job application email address, SMU employees, or any other university location. Samuel Merritt University is not responsible for fees associated with unsolicited resumes or candidate submissions.

About Us

SMU is a health sciences institution offering high-quality instruction, outstanding faculty, and state-of-the-art facilities. We have a deep commitment and proven track record of preparing professionals to address today’s healthcare needs.

Our Mission
We educate students to become highly skilled and compassionate healthcare professionals who positively transform the experience of care in diverse communities.

Our Vision
Samuel Merritt University will become nationally recognized as a premier, multi-specialty health sciences institution. Expert faculty and staff will shape an inclusive learning environment where all students experience best teaching practices and state-of-the-art learning approaches. The University will select and support students who will flourish in the rigorous academic programs, learn to practice expertly, and pass licensure or certifications examinations on their first attempt.

Our Philosophy of Teaching and Learning
We see faculty and students as partners in the teaching and learning process. Our programs, curricula, and courses are designed to encourage active, experiential learning as well as collegial, scholarly, and effective communications. We believe that clinical and practical applications, including interprofessional education, provide a critical foundation for learning in the health professions. SMU graduates use sound reasoning, evidence-based care, and clinical expertise to respond to the needs of the people they serve.

Community and Diversity

We're more than a top health professions university. SMU is committed to training students in the importance of social determinants of health and how to care for patients from diverse backgrounds with integrity and compassion.

Our Values
If you're interested in transforming the care experience in diverse communities, SMU could be the place for you. SMU students learn to advance health equity and make a lasting impact on individuals' health and community well-being. At the core of our educational values are hands-on, experiential learning; the promotion of diversity and inclusion; and community-service outreach, locally and globally.

We embrace:

• A learning environment where we challenge ourselves and our students to think critically, seek mastery, and act compassionately
• A collegial environment where we are fair, respectful, and behave with integrity
• A collaborative environment where we partner with one another and with others in the community
• An innovative environment where we take reasoned risks and move nimbly
• A results-oriented environment where we provide and expect exceptional performance and service

Employee Polygraph Protection Act

The Employee Polygraph Protection Act prohibits most private employers from using lie detector tests either for pre-employment screening or during the course of employment.

Details can be found on our website at: https://www.samuelmerritt.edu/employee-polygraph-protection-act