Managing Director, National Liability Operations

The Managing Director, National Liability Operations is empowered to enhance CorVel’s execution in the administration of liability claims and the overall strategic goals and vision of the company. This role requires a high level of industry knowledge and relationships with insurance carriers, brokers, loss sensitive insureds and self-insured entities. Reporting to the Chief Claims Officer, this position will closely collaborate with Product, Operational, and Sales leadership to ensure a cohesive vision and experience is delivered to CorVel’s customers. This role will also identify and facilitate essential strategic projects in support of CorVel’s liability offerings and directly participate in sales presentations/RFP responses as well as the development of opportunities to support the company’s overall growth.

This is a hybrid opportunity.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

• With Product, Operations and Sales, establishes a short- and long-term operational strategy for CorVel’s liability services
• Acts as a recognized liability leader who regularly represents the organization in new sales presentations and liability claim stewardship meetings
• Shared responsibility for meeting and exceeding profit and revenue goals annually
• Enhances CorVel’s industry verticals and practice leaders
• Participates in Marketing and Sales presentations of prospective clients and cross-selling efforts of existing customers
• Collaborates in the enhancements of corporate objectives, policies, procedures, and practices in compliance with CorVel’s corporate and quality standards
• Partners with Area Vice Presidents and Regional Vice Presidents to develop/maintain financial analysis practices for operational budgeting and staffing
• Supports national claims leadership in all aspects of strategy development, alignment and implementation
• Collaborates with support functions (IT, HR, Legal, Finance) to develop comprehensive solutions, tools and processes for the liability claims operation
• Provides consistent technical claims training and guidance to the claims team
• Market facing leader responsible for office(s) carrier compliance, department of insurance compliance, licensing, and responses to client performance concerns
• Onboards, trains or arranges training of claims teams, as appropriate
• Advises, mentors, and counsels management team, as needed
• Up to 40% overnight travel to attend meetings required
• Additional duties as assigned

KNOWLEDGE & SKILLS:

• Knowledge of the entire claims administration procedures
• Excellent written and verbal communication skills necessary for customer contact, negotiation, presentations, project management and personnel management
• Effective quantitative, analytical and interpretive skills
• Excellent leadership skills, with a demonstrated ability to motivate staff and obtain results through teamwork
• Ability to function effectively under time constraints, consistently meet deadlines and handle multiple tasks in a demanding work environment
• Ability to remain poised in demanding situations and communicate diplomatically various communication methods while maintaining a high level of tact and professionalism
• Strong computer proficiency and technical aptitude with the ability to utilize Microsoft applications
• Strong interpersonal, time management, project management, and organizational skills

EDUCATION & EXPERIENCE:

• Bachelor’s Degree with course concentration in Business Administration, or related field; or 10+ years of equivalent combination of education and experience in a complex insurance, or third-party claim organization with significant sales and public speaking expertise
• Must have significant liability industry experience and a deep understanding of the TPA marketplace
• Experience with speaking as a thought leader at industry events, conferences and employer hosted events

PAY RANGE:

CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time.

For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process.

Pay Range: $119,127 – $197,729

A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management

In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first.

About CorVel

CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).

A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.

CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.