Managing Senior Director of Alumni Engagement - University Advancement

The Division of Advancement and Alumni Engagement utilizes resources, technology, and business for the purpose of constituent engagement, donor research and solicitation, and stewardship throughout Emory University and Health Systems. Our mission is to inspire and steward meaningful, lasting relationships that elevate engagement and giving to fulfill Emory’s mission to serve humanity. We are currently seeking a Managing Senior Director of Alumni Engagement.

The Managing Senior Director is charged with managing programs that drive alumni participation in the life of the university. They will lead a high-performing team, set long-term strategies and annual priorities for volunteer management and program development that drive relationships. This position oversees a portfolio that includes volunteer-led communities, global networks, and regional activities, with close attention to how these support donor cultivation and life-long connections to alumni. Reporting to the Assistant Vice President of Alumni and Constituent Engagement, this leader serves on the ACE leadership team and advances philanthropy across Emory's schools and units by strengthening constituent relationships, developing engagement talent, and building the pipeline that fuels the university's long-term success.

KEY RESPONSIBILITIES:

• Sets engagement strategy, goals, and priorities to deepen alumni involvement and lifelong connections to Emory.
• Directs the planning, delivery, and evaluation of programs and events for alumni, parents, friends, faculty, staff, and students.
• Oversees volunteer recruitment, training, leadership development, and coordination across alumni boards, chapters, affinity groups, and volunteer programs.
• Cultivates and steward's alumni and volunteer relationships, connecting their interests and expertise with meaningful engagement opportunities.
• Builds partnerships across campus and may serve as the primary liaison and spokesperson on and off campus.
• Directs program marketing and communications that increase participation, strengthen belonging, and promote Emory's traditions.
• Oversees engagement information and the effective use of technology and online services to support outreach, reporting, and informed decisions.
• Responsible for budget/resource management, aligning staff capacity and expenditures with strategic priorities and university policies.
• Manages a team of professional and support staff.
• Performs related responsibilities as required.

ADDITIONAL JOB DETAILS:

In addition to the duties outlined above, the Managing Senior Director may be required to:

• Maintain knowledge/expertise of best practices and current trends for alumni engagement.
• Some night and weekend work is required.
• Some travel may be necessary.
• This position requires coming in person two days a week.

MINIMUM QUALIFICATIONS:

• A bachelor's degree and eight years of experience in eight years of experience in alumni engagement, fundraising, or public relations with staff management experience.

PREFERRED QUALIFICATIONS:

• Significant experience in advancement, fundraising, alumni engagement, nonprofit, higher education, or a related environment.
• Demonstrated success leading, developing, coaching, and empowering high-performing teams, including providing effective feedback and fostering accountability.
• Successful candidates will have extensive experience in developing engagement strategies that expand the reach, depth, and diversity of alumni involvement, with measurable goals tied to participation, volunteerism, and philanthropic outcomes.
• Exceptional written and verbal communication skills, including the ability to prepare and deliver effective presentations to diverse audiences.
• Strong interpersonal, organizational, analytical, and problem-solving skills, with exceptional attention to detail and sound judgment.
• Ability to navigate ambiguity and complex organizational environments, manage competing priorities and deadlines, and adapt effectively to changing circumstances.
• Demonstrated ability to work independently and collaboratively, build productive relationships, and deliver a high standard of service.
• Advanced proficiency with Microsoft Office, databases, project-management tools, and customer relationship management (CRM) systems.
• High degree of professionalism, discretion, and commitment to confidentiality.

NOTE: This role will be granted the opportunity to work from home regularly but must be able to commute to Emory University on a flexible weekly schedule based upon business needs. Schedule is based on agreed upon guidelines of department. This role requires residency in the state of GA. Emory reserves the right to change remote work status with notice to employee.