Market Settlement Validation Analyst (Hybrid)

The California Independent System Operator (ISO) manages the flow of electricity across the high-voltage, long-distance power lines that make up 80 percent of California's power grid. We safeguard the economy and well-being of 30 million Californians by operating the grid reliably 24/7.

As the impartial grid operator, the California ISO opens access to the wholesale power market that is designed to diversify resources and lower prices. It also grants equal access to 25,865 circuit-miles of power lines and reduces barriers to diverse resources competing to bring power to customers.

The California ISO's function is often compared to that of air traffic controllers. It would be grossly unfair for air traffic controllers to represent one airline and profit from allowing that company's planes to go through before others. In the same way, the California ISO operates independently—managing the electron traffic on a power grid we do not own—making sure electricity is safely delivered to utilities and consumers on time and reliably.

The California ISO is committed to the health, safety, and work/life integration of its employees and is proud to offer flexible work arrangements. This position works in a hybrid capacity.

PRIMARY PURPOSE:

Under the general direction of the Manager, Market Settlement Disputes, verifies, validates, analyzes and corrects transactional data related to Markets, Scheduling and Grid Operations to ensure accurate market data and settlement results. Independently researches settlement issues, identified root causes and recommends and implements appropriate resolutions. Develop and improve business processes and controls for new and existing business processes, and participate in the design, testing and implementation of business and system changes.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Researches, analyzes, and resolves market settlement disputes and transactional data issues in accordance with applicable Tariff requirements, Business Practice Manuals, and established timelines. Collaborates with cross-functional teams to resolve complex issues and evaluates upstream and downstream impacts.
  
• Performs and validates data corrections to ensure accurate settlement results. Identifies root causes, escalates data, software, legal, or policy issues as appropriate, and initiates software defects when necessary.
  
• Communicates dispute determinations and resolutions to customers and internal stakeholders. Represents the business unit in cross-functional meetings and supports resolution of complex settlement issues. Produces and maintains settlement validation, dispute, defect, and resolution reports to ensure accurate and timely information for management reporting and performance metrics.
  
• Identifies and implements process improvements that enhance operational efficiency, data quality, and controls. Supports user acceptance testing for system and market initiatives and maintains working knowledge of policy, system, and data changes necessary to effectively investigate and resolve disputes.

Level of Education and Discipline:

A Bachelor's degree (BA, BS) or equivalent education, training or experience in Business, Accounting, Finance, or related field

Amount of Experience:

Equivalent years of education and training, plus two (2) or more years related experience.

Type of Experience

Experience with data analysis or transactional applications required. Experience with SQL databases and Information Systems Quality Assurance/Quality Control preferred. Energy industry experience preferred.

Additional Skills and Abilities:

Strong verbal and written communication and documentation skills required, with a demonstrated attention to detail. Ability to use deductive reasoning and analytical thinking with sound judgment and decision-making skills. Strong interpersonal and conflict resolution skills are also essential. Must be self-starting and willing and able to work independently in a dynamic corporate organization under pressure of tight deadlines and aggressive expectations. Problem solving skills with the ability to influence others without direct authority. Must be able to work effectively in a team environment as facilitator and team member. Must be proficient with Microsoft Office Suite.

The pay range for the Market Settlement Validation Analyst position is $41.68 - $58.35 per hour.