Summary Client Onboarding Specialist (Remote)
A-List Media | Full-Time (8am-5PM Pacific Time) | Remote | USD $1300/mo
About Us
A-List Media installs AI-powered social media marketing systems for local service businesses across the US. We're growing fast and onboarding more clients than ever. Your job: make their first two weeks with us feel world-class.
About You:
Ideal candidate has a basic understanding of Meta Ads and Go High Level (we will train the right candidate, but familiarity with these tools will make training easier). You feel comfortable on camera, you have great spoken english, and patience for dealing with non-technical business owners (we will train you on our exact process).
The Role
You own the client onboarding experience from sale to launch. Two calls define this role:
1. Kickoff Call — You meet the new client, walk them through our onboarding questionnaire, and learn their business inside out. They should hang up feeling like they just talked to someone who *gets* business — sharp, warm, and easy to talk to.
2. Launch Call — You walk the client through their meta ad campaign inside GoHighLevel: the funnel, the automations, the ads strategy. This call requires confidence and real marketing familiarity.
We will train you on exactly what you need to do, but a prior familiarity with Go High Level or Meta Ads or marketing in general will make training go smoother.
REQUIREMENTS
- Great english (you will be on video calls with clients)
- Marketing experience (facebook ads, Go High Level, etc)
- Willing to be on camera with client onboarding and support calls
- Sales experience a plus
What You'll Do
- Run kickoff and launch calls with new clients
- Present campaigns and walk clients through GoHighLevel
- Coordinate with our fulfillment team to get campaigns launched
- Keep clients excited, informed, and confident from day one
Who You Are
- Excellent spoken and written English
- Marketing knowledge — basic understanding of ads, funnels, and lead generation etc
- Customer service instincts & PATIENCE — people enjoy talking to you
- Technically capable — GoHighLevel familiarity is a big plus; if not GHL, you've used a CRM and learn software fast
- Preferred - Based in South America — strong overlap with US Pacific time
- Reliable internet, quiet workspace, and a professional on-camera presence
Why Join
- Fully remote with a tight, high-performing team
- Direct exposure to US marketing systems and strategy
- Growth path as we scale
To apply Send a short Loom video (1-2 mins) introducing yourself and what caught your interest on this role
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