Marketing Account Manager

Client Success Manager

Location: Remote —

Compensation: $4,000/mo base + performance bonus — OTE $8,000–$10,000/mo, DOE and demonstrated performance

What You'll Own

• A portfolio of clients — you're their go-to person, start to finish
• Onboarding that sets the tone right, and regular check-ins that keep clients on track toward their goals
• Spotting risk early and fixing it before it becomes a cancellation
• Retention and renewals — plus flagging upsell/referral opportunities when you see them
• Clean, accurate CRM data — status, notes, health scores, renewal dates
• Tight coordination with sales, delivery, and ops to get client issues solved fast

What Makes You a Fit

• 1+ years in client success, account management, or customer support (agency/coaching/SaaS experience is a big plus)
• Excellent written and spoken English
• Self-starter — you own your book of clients without being micromanaged
• Comfortable in a CRM (Close, GHL, or similar) and moving fast in a remote team
• You read a health score and act on it — not just report it

Compensation

Base

$4,000/mo

OTE

$8,000–$10,000/mo (DOE + performance)