Marketing Manager

Join Zepz: Breaking Down Borders, Together

Our Meaningful Mission
At Zepz, we're all about breaking down barriers for our customers and our teammates. Our purpose is deeply personal, we provide a lifeline and deliver opportunities to cross-border communities that need it most through cutting edge finance and tech. Zepz is the power behind WorldRemit and Sendwave, driven by the mission to celebrate the incredible impact migrants have, both at home and abroad. We're not just moving money; we're building a world that truly recognises and supports global connections.

Who You'll Be Joining

We look for mission-driven builders who thrive in a fast-paced environment connected to a true purpose. We’re an always developing team of experts that enjoy problem solving and bring clarity to tough challenges. At Zepz, we are Relentless Learners, always seeking feedback, and Responsible Owners, treating company resources like your own. We depend on Transparent Communicators who keep the team aligned through open, honest talk.

Our Core Commitments — What We Live By
Our vibrant and truly diverse culture is built on three core commitments, that guide how we work and interact:

• Integrity: We always do the right thing. It’s simple, but it’s the foundation of everything we build for our customers and each other.
• Outcomes: We work for our customers. Their success and prosperity are the results we focus on delivering.
• Velocity: We are fast! We maintain high energy levels and make smart decisions quickly, keeping us nimble and ahead of the curve.

Perks of Joining Our Team

We believe in empowering colleagues because we genuinely trust our team. Our culture is founded on this high trust, which naturally encourages the high ownership that drives us to meet our shared high expectations and deliver high performance. While we have all the tools to work remotely, we value the purpose and benefits of in-person connections so we expect our teams to come to the office on a regular basis. Alongside a great office environment, think unlimited annual leave , great healthcare benefits, and employee discounts. We want you to thrive and focus entirely on making your biggest impact! In turn, we expect you to bring high ownership and commitment to your work. This is a place where we value trust and high performance, and we'll provide the environment and support needed for you to excel

About the Role
As a Marketing Manager at Zepz, based in Australia, you'll be a key driver of our growth in one of our most important sending markets for the WorldRemit brand. You'll work at the intersection of marketing, partnerships, and community engagement to help us quickly and efficiently launch and scale new remittance corridors and services. You will focus on securing high-impact media opportunities, building partnerships within diaspora communities, and activating marketing channels that accelerate user acquisition and transaction growth.

How You'll Make an Impact
You'll lead the charge in securing high-reach media and online opportunities to accelerate our growth. Your day-to-day will involve:

• Building Strategic Marketing Channel Mix: Creatively build a strategy that maximises the impact of our existing and future marketing channels to support the user acquisition, retention and volumes across both of our brands.
• Creating and managing channels: Identify, negotiate, and manage key partnerships with public figures and media channels that are a part of the communities we serve . This includes influencers, TV, radio, PR, online platforms, and even offline channels like community events and billboards. You will also identify and manage targeted media buying opportunities across relevant community and diaspora media channels to amplify reach and campaign impact.
• Being a Brand Representative: Represent the Sendwave brand confidently at large community events and during TV and radio appearances, generating positive sentiment and answering questions.
• Driving Growth & Innovation: Build and test new user acquisition strategies. Past initiatives have included brand collaborations, phone campaigns, and producing educational content for social media as well as activating strategic media placements to reach diaspora audiences at scale.
• Collaborating Cross-Functionally: Work closely with our Regional Managers and Product Marketers to align on strategy and ensure our efforts scale efficiently as we enter new markets.

What You'll Accomplish in Your First Months

• Play a key role in accelerating the growth of the Australia sending market for WorldRemit - with a particular focus on our largest receive corridors, including India, the Philippines and Nepal.

What You Bring to the Table

• Experience: at least 4+ years of experience in a fast-paced environment, such as marketing, partnerships, media, sales, or project management, with exposure to media partnerships and media buying across TV, digital or offline channels.
• Language Skills: Native-level fluency in English. Any familiarity with languages spoken across the communities we serve in Australia - such as Hindi, Punjabi, Tamil, Tagalog or Nepali - is a plus
• Authorization: You must possess the right to work in Australia. Visa sponsorship is not available for this role.
• Travel: Willingness to travel up to 20% of the time to attend events and meet with partners.

You're an Ideal Fit if You...

• Navigate Networks: You confidently find and engage with highly connected people to build relationships and land key partnerships.
• Negotiate & Persuade: You can competently negotiate and persuade potential partners to explore unique, long-term partnership models.
• Are a Project Owner: You have a proven track record of managing projects from ideation to execution, including analyzing results to find new opportunities.
• Manage Complexity: You are comfortable juggling multiple projects at once and can effectively prioritize between different activities, from research and negotiation to serving as a brand spokesperson.
• Are Culturally Adaptable: You can quickly absorb new cultural settings and understand how they impact strategy.
• Are Data-Driven: You are comfortable working with data and performance metrics, using insights to evaluate initiatives and make informed, data-driven decisions that improve marketing and partnership impact.

Bonus Points

• Familiarity with the diaspora communities we serve in Australia - particularly the Indian, Filipino and Nepali communities - is a strong plus.
• Experience in production, PR, sales, or business development.
• Experience in media planning or media buying.
• Proven ability to meet aggressive numeric targets.
• Experience in the remittance industry

Key Details

• This role requires up to 20% work on evenings and weekends to accommodate events and partners in different time zones. We believe in work-life balance and offer flexibility to manage your time.

AI Literacy & Tools
As Zepz continues to build AI into how we work, we expect everyone to engage with it as a core part of their role. For this position we are looking for:

• A genuine curiosity about AI and how it can be applied in your area of work — from accelerating analysis and insight generation, to improving how we design and deliver processes and communications.
• Practical experience using AI tools in a professional context — whether to connect information, draft content, build frameworks, or create insights from data. We want people who actively use AI to increase productivity, not those who are waiting to be told to.
• Strong AI literacy — an understanding of what AI assistants can and cannot do, how to prompt effectively, and how to critically evaluate AI-generated output before using it.
• Awareness of the ethical considerations and responsible use of AI in the workplace, particularly in the context of sensitive data, customer experience, and compliance.
• Prior experience using Claude (Anthropic) is a nice-to-have but not essential — what matters most is that you are genuinely engaged with AI as a tool, comfortable experimenting, and eager to share what works with your wider team

If you want to join us in our journey to help break barriers in financial access and improve lives globally, there's no better place or time to join.

Our global team of 800+ people is spread across six continents. We aspire to hire the best mix of people from former Olympians to YouTube influencers and we speak over twenty languages. This incredible diversity isn't a bonus; it's the engine that lets us serve the world.

Ready to Apply? Let’s Go.