Marketing & Partner Content Coordinator

Marketing & Partner Content Coordinator

Work Arrangement: Remote
Location: Philippines
Work Schedule: Flexible working arrangement with overlap during Melbourne business hours
Industry: Digital Marketing / Employee Benefits

About the Role

We are looking for a creative, organised, and proactive Marketing & Partner Content Coordinator to support the marketing operations of an Australian employee benefits platform.

In this role, you will be responsible for executing day-to-day marketing and partner communications, including email campaigns, in-app promotional content, social media materials, supplier performance reports, and marketing calendar management.

Working closely with the Marketing Lead, you will help bring marketing strategies to life by producing engaging content, coordinating campaign deliverables, and ensuring all communications are delivered accurately and on time.

This is a hands-on role suited to someone who enjoys content creation, email marketing, graphic design, and working across different brands and marketing campaigns.

The ideal candidate is comfortable taking ownership of deliverables, working independently, and contributing creative ideas to improve marketing engagement and overall content quality.

Key Responsibilities

1. Email Marketing (Mailchimp)

• Build, design, test, and schedule email marketing campaigns for employees, employers, and suppliers.
• Write engaging subject lines, preview text, and email body copy in line with the company's tone of voice.
• Create email graphics and imagery using Canva while following relevant brand guidelines.
• Conduct email testing and check links, formatting, rendering, and mobile display before scheduling campaigns.
• Coordinate campaign requirements and incorporate feedback where necessary.

2. In-App Content and Promotional Previews

• Create and maintain in-app promotional previews for new and featured partner offers.
• Capture app screenshots and incorporate them into device mockups using existing templates.
• Prepare engaging summaries of partner offers and promotional content.
• Ensure in-app content remains accurate and updated as offers go live, change, or expire.

3. Supplier Campaign Performance Reporting

• Extract campaign data from the company's backend system.
• Use Claude and existing templates to prepare co-branded campaign performance reports.
• Ensure reports are accurate, professionally presented, and aligned with partner branding.
• Coordinate report reviews and approvals before distributing them to suppliers.

4. Social Media Management

• Execute the agreed social media content plan, primarily across Instagram.
• Create and schedule social media posts, captions, graphics, stories, and story highlights.
• Develop engaging content that highlights partner offers, promotions, and featured deals.
• Bring fresh content ideas and recommendations to improve engagement, reach, and overall social media performance.
• Monitor content performance and identify opportunities to improve the effectiveness of social media activities.

5. Marketing Calendar Management

• Maintain and update the marketing schedule in Notion.
• Coordinate upcoming campaigns, supplier launches, and content deliverables.
• Ensure marketing activities are planned several months ahead.
• Monitor deadlines and keep campaign schedules organised and up to date.

6. LinkedIn Content (Additional Responsibility)

• Draft occasional LinkedIn posts for the company page when time allows.
• Support business-related communications and promotional content where required.

Qualifications and Requirements

• Demonstrated hands-on experience in digital marketing, content marketing, email marketing, or a similar marketing coordination role.
• Strong experience using Mailchimp to build, test, and schedule email campaigns.
• Proficiency in Canva for creating marketing graphics, promotional materials, and social media content.
• Experience using Claude for copywriting, content creation, and reporting.
• Excellent written English, particularly Australian-English copywriting and proofreading.
• Strong understanding of social media content creation, particularly Instagram.
• Good visual judgement and an eye for design, layout, and branding.
• Ability to work across different brand guidelines and adapt content to suit various partner brands.
• Strong organisational and time management skills, with the ability to manage multiple deliverables and deadlines.
• Comfortable handling ad hoc requests and working from campaign briefs.
• Ability to work independently, take initiative, and communicate effectively with stakeholders.

Nice to Have

• Previous experience working in a marketing agency or supporting multiple brands and clients.
• Graphic design experience.
• Experience using Notion for project and marketing calendar management.
• Exposure to affiliate marketing platforms.
• Experience in employee benefits, HR technology, loyalty programs, or retail marketing.
• Experience reviewing social media performance and recommending ways to improve engagement.
• Basic video editing skills.

Ideal Candidate Profile

We are looking for someone who is more than just a content executor. You should be proactive, resourceful, and comfortable taking ownership of your work.

You should have strong attention to detail, the confidence to suggest improvements, and the ability to adapt to different brand requirements and campaign priorities.

The successful candidate will be someone who:

• Takes initiative and can manage tasks without constant supervision.
• Is comfortable asking questions, sharing ideas, and challenging existing approaches constructively.
• Can balance creativity with structure, organisation, and timely execution.
• Communicates openly and works collaboratively with the wider team.
• Is eager to learn, develop new skills, and grow with the business.

Work Arrangement

• Fully remote position based in the Philippines.
• Flexible working arrangement with reasonable overlap during Melbourne business hours.
• The role will work closely with the Marketing Lead based in Australia.
• The company will provide access to the required marketing platforms, templates, brand assets, and systems.
• Campaign priorities and deadlines will be communicated in advance to support effective planning and delivery.

If you are passionate about digital marketing, enjoy creating engaging content, and thrive in a role where you can take ownership and contribute ideas, we'd love to hear from you!