Massage & Body Therapist Position Description Overall Purpose: Sparrow’s Nest, as a tranquil haven for wellness, employs skilled, dedicated and compassionate Maternity Focused Massage Therapists. Our therapists provide specialized prenatal and postnatal massage therapy, nurturing the well-being of expecting and new mothers. Professional Objective: To deliver the most therapeutically beneficial and appropriate massage and body treatments for our clientele. Duties and Responsibilities: Essential Functions â Perform all signature massage and spa wellness therapies including prenatal, induction, birth-prep, postpartum, C-section, Lactation, Bereavement and Therapeutic Massages. â Evaluates clients’ specific needs and expectations to determine the best appropriate services, products and personal attention required to achieve satisfaction â Interacts cooperatively with other spa team members to provide a seamless customer experience â Presents a professional and respectful persona for customers and co- workers â Monitors the appointment schedule throughout the day to stay informed on changes, and performs treatments in the allotted amount of time, remaining on schedule Other Duties â Participate in all staff, team and educational meetings â Adhere to Company policies regarding dress and appearance â Practices the highest standard of sanitation and tidiness in the spa â Actively builds a repeat clientele, and meets service and retail sales performance requirements â Uses appropriate quantities of products and laundry in accordance with company protocols â Participate in laundering linens (washing, drying and folding items during shift); and inventory management, receiving, ticketing and stocking merchandise as needed â Communicates to management any and all occurrences involving clients or co-workers that may require attention or follow-up â Is responsible for cleanliness of countertops and products within the cabin, stocking the room with linens and supplies as needed â Performs prepwork and cleans and restocks work areas as required, (including, without limitation, periodic sanitation under vinyl table covers with UV wand of the table warmers). â If not fully booked, utilizing any available time for client communications and supporting the team as needed Qualifications and Availability: â A valid massage license for the State of California, and spa or practical body therapy experience â Preference given to those trained by Body Therapy Education’s 32 Hour Pre- and Perinatal Massage Therapy Workshop, Developed by Carole Osborne. All instructors accepted. Completion of Certification is highly valued, but not required. â Special technical skills such as Rhythmic Deep Tissue Sculpting, Manual Lymphatic Drainage, Mercier Therapy, Infant Massage Instructor Training are highly valued, but not required â Retail sales and customer service experience desired â Must be available for a minimum of 16 hours per week (4 shifts) including one weekend shift (Fri, Sat, or Sun) per week â Customer service and team oriented â Excellent communication and organizational skills â Flexible, and an ability to multi-task â High energy – able to work in a fast-paced environment â Life-long learner, passionate about making a difference in the lives of mothers and babies â Emotional maturity and honed active listening skills For candidates applying for a House-call Position, additional Qualifications include: Reliable vehicle and valid driver's license and insurance Ability to travel to clients' homes within a designated geographic area Physical Demands: Standing 70%, sitting 10%, walking 15%, lifting 5%, computer use 10%, bending 20%, stooping 10%, lifting up to 50 lbs.
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