Media Asset Analyst

Conetic is an innovative global company dedicated to transforming the flying experience by making the passenger journey engaging and truly memorable. We specialize in comprehensive media services, with a focus on creating more personalized and engaging experiences for travelers at every step of the journey. By uniting Touch Inflight Solutions and ABOVE, Conetic brings together a leading IFE content service provider and a robust cloud-based media distribution platform. This combination of curated content, data-driven personalization, and an automated cloud media supply chain enables airlines to deliver fresh, personalized content to passengers faster and more efficiently through a seamless, end-to-end solution. ABOVE has a strong competitive edge with a highly qualified team with a unique combination of IFE and digital video services, a technology head start with a proven platform and the size, speed and flexibility that allows for a no-frills service focus and quick adaptation to customer needs. About the role: We are looking for an experienced Media Asset Analyst to join our team. You will be responsible for daily operational activities by interacting with the different internal and external stakeholders, while keeping the customer’s satisfaction as the top priority. In this role, you’ll be part of an international team that’s responsible for the full software development life cycle, from conception to deployment for the ABOVE platform. ABOVE provides a standards-based platform, storing and distributing encoded video and related metadata. The ABOVE platform is a cloud-based web application with AWS which is built for our customers such as well-known Airlines. If you have excellent time management and organizational skills, as well as a problem-solving mindset, we would like to meet you. Responsibilities: Perform validation of content sets and individual files, which includes validating technical compliance, audio/video sync issues, language verification, aspect ratios and image & metadata correctness; Confirm proper display / playback of content on a variety of system mock-ups to ensure consistency, integrity, and quality; Coordinate quick and effective re-working of rejected media and follow problems through to their resolution; Utilize experience/knowledge gained to identify trends and issues, improve quality and efficiency, and recommend alternatives; Keep accurate and detailed records of all actions taken on test/validation and issue resolutions; Track and monitor all tasks within the process for each client request. About you: Be familiar with a variety of GUI display and navigation requirements to ensure proper presentation of representative images and metadata; Have in-depth understanding of assigned customer profiles, content requirements and viewing restrictions; Have strong judgement capabilities to identify / report content which may not be fitting for specific client(s); Have moderate understanding of cloud-based tools procedures used to perform assigned tasks; Be familiar with a variety of concepts, practices, and procedures along with analytical skills to perform light-moderate troubleshooting and bug fixing on failed content; Understand and enable compliance to MPAA standards and regulations, plus be cognizant of content security at all times; Have experience collaborating with remote team members worldwide; Be a dedicated and reliable team player with a hands-on attitude; Fluent English skills since we are an international team. About the benefits: Flexible working hours; International team; Birthday Leave. Conetic Group is committed to fostering an inclusive and diverse work environment, where all individuals are treated with respect, dignity, and fairness. We believe in providing equal opportunities for employment and advancement, regardless of factors such as race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. This policy sets forth our commitment to promoting equal opportunity and diversity within our organization.