Media Operations Supervisor

Job Title

Disney Store Global - Media Operations Supervisor

Job Level

Supervisor

Department & Line of Business

Disney Store – Consumer Products

Location

Hammersmith, London, UK

Manager

Disney Store Global – Media Operations Manager

Team Size

0

Contract Type

4 days Monday - Thursday, 1-day remote working Friday

Last Reviewed

April 2026

About the role

As a key producer-level lead, you will be responsible for supporting the planning, production, visual presentation, and launch of all media across Disney Store sites and external marketplaces. This role covers both NA & EMEA regions, including shop-in-shop experiences.

You will act as a vital point of contact for global media operations, driving operational excellence and ensuring all content aligns with Disney Store brand standards to enhance the Guest experience. You will partner closely with Buying, Marketing, and external agencies to deliver best-in-class digital content at scale.

What will you do

• Media Production Leadership: Lead end-to-end product and lifestyle photography and video workflows, managing external agencies and photography partners to ensure on-time delivery.

• Shoot & Sample Management: Coordinate EMEA sample availability and tracking for PDP (Product Detail Page) and lifestyle shoots, ensuring accurate linking of sample IDs to creative requirements.

• Asset Management: Oversee the ingestion, tagging, and publishing of assets across platforms like AEM, Scene7, Box, and SharePoint to keep media libraries organized and compliant.

• Post-Production & QC: Manage retouching workflows, audit regional sites to resolve media inconsistencies, and review vendor imagery for compliance.

• Operational Excellence: Track asset readiness for online launches, act as the EMEA lead for sensitive/embargoed products, and implement fast-track solutions for high-priority projects.

• Cross-Functional Collaboration: Partner with Global Media and Production teams to align on creative briefs and act as a trusted escalation point for the region.

What will you bring

• Experience: 3+ years in digital media production, eCommerce, or creative project management, with a proven track record of managing end-to-end media workflows.

• Technical Expertise: Advanced proficiency in Microsoft Office, Teams, Box, and SharePoint, basic training provided for industry tools like Creative Force and Adobe Photoshop.

• Leadership: Strong stakeholder management skills and the ability to lead through influence to drive accountability across teams.

• Project Management: Advanced organizational abilities with a proactive, solutions-focused mindset and a sharp eye for detail.

• Brand Passion: A deep understanding of visual storytelling and a strong familiarity with the Disney, Pixar, Marvel, Star Wars, and National Geographic brands.

What you need to know

• Impact: This is a high-visibility role operating at a supervisor level, directly impacting the visual quality of the Disney Store digital presence.

• Environment: You must be able to perform under pressure and manage multiple competing priorities in a fast-paced, deadline-driven global environment.

• Scope: The role requires a strategic mindset to work independently while coordinating complex, cross-functional initiatives across different time zones (NA & EMEA).