Media Services Coordinator
- Hiring from
- United States
- Work type
- Hybrid
- Posted
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The Media Services Coordinator supports the Media Services team by performing hands-on operational work supporting media intake, asset preparation, metadata, and workflow execution across physical and digital media environments. This role is designed to develop expertise in media workflows, standards, and governance.
You’ll spend your time organizing media, preparing assets for ingest, applying metadata, managing physical legacy media libraries, supporting internal users, and learning how enterprise media workflows operate from capture through archive.
This role is part of Feld Entertainment’s modernization of enterprise media operations, helping build the systems, workflows, and standards that support millions of media assets across multiple global entertainment brands. You’ll support media used across production, broadcast, marketing, and archive operations for some of the world’s most recognizable live entertainment brands.
Reporting directly to the Senior Manager of Media Services, the Media Services Coordinator builds expertise in media asset lifecycles, metadata standards, file formats, and operational best practices. The successful candidate will actively develop expertise in Media Services platforms, enterprise workflows, metadata standards, and media formats while growing into a trusted operational contributor supporting increasingly complex workflows and stakeholders.
Note: This position is not a Creative Services role and does not involve creative production responsibilities.
Essential Job Functions
• Prepare assets for ingest by organizing files, validating baseline requirements, and identifying issues or gaps.
• Perform metadata verification and quality control before and after ingest.
• Follow documented procedures and contribute feedback where process improvements or clarifications are needed.
• Catalog, label, and document historical physical media. Prepare and track legacy assets through defined digitization and
• Manage the hard drive check-out process for internal stakeholders.
• Track custody and return of shared physical media assets.
• Maintain accurate custody and inventory records.
• Coordinate with the Digital Asset Manager to align legacy digitization efforts with digital ingest workflows.
• Assist with documentation related to workflows, standards, and operational procedures.
• Grow into a trusted operational contributor supporting increasingly complex workflows and stakeholders.
Job Qualifications
• 1–3 years of relevant experience required.
• Experience working with media assets, such as video, photography, audio, or broadcast content is required.
• Familiarity with common media file types and containers (e.g., MOV, MP4, MXF, WAV, JPG, PNG), file conversion, and file- based media workflows.
• Familiarity with Adobe Creative Cloud applications (Premiere Pro, Photoshop, Media Encoder, After Effects, Acrobat, Lightroom) to support workflows.
• Experience with media operations, asset management systems, digital libraries, archives, records management, or information organization is a plus. Experience using Iconik is highly preferred.
• Comfort working with large files, folders, and complex computer systems.
• Ability to manage physical inventory and documentation accurately.
• Demonstrated interest in media operations, digital asset management, and workflow support.
• Demonstrated ability to follow established processes, exercise sound judgment, and escalate issues appropriately.
• Ability to follow established standards, procedures, and operational workflows; ability to understand, document, and support multiple operational workflows.
