Media UK Resource Management Lead

Job Description:

Purpose of the Role

· The purpose of this role is to truly partner with a designated Media UK brand and/or channel team to strategize, implement and govern all resource related workstreams

· The RM Lead will have accountability for collaboratively creating and executing strategies to meet resourcing needs that are both commercially viable and are good for our people our business and for our clients

· A key role will be to champion the use of data for decision making – enforcing consistent approval and review parameters that are agreed and communicated

· They will collaborate with leadership, HR, finance, operations and talent acquisition to help resource teams in an effective and timely manner

· They will provide dedicated resourcing support while remaining consistent, structured and commercially minded

Key responsibilities

• Manage and lead senior stakeholder relationships with their designated Media UK brand and/or channel team
• Collaborate and advise on the optimum strategies that enable teams to achieve their cost and shoring targets through various and relevant resourcing levers
• Actively seek and present solutions for demand, utilising data to access capacity, demand and suitability
• Act as a trusted advisor on all resourcing matters, sharing best practice and advice, keeping teams honest and on target

• Engage and provide hands on support, acting as the senior connection between teams and multiple stakeholders including HR, CF, Ops, TA, MSLT and the HC
• Proactively review the opportunity pipeline to create and understand future demand
• Work closely with Ops and HR to assess exiting client actions related to resource
• Report and govern progress v. targets (eg cost and shoring)
• undefined
• Work closely with CF and Client Ops to understand the broader business landscape and help to articulate the impact (commercial or contractual) of any decision or requested outcome
• Establish consistent processes and keep documentation, guidelines, folders and templates up to date and accessible
• Champion the use of automation and AI and all methods to improve the efficiency and effectiveness of resource management
• Establish reporting and monitoring requirements that are accurate, transparent and adopted as the single source of truth for cost, forecasting and shoring purposes
• undefined
• Identify the difference between BAU and escalation and manage stakeholder cadence accordingly
• Provide exec summaries and updates for MSLT on outcomes and progress v target
• undefined
• Line management responsibility for 1-3 Media UK RM team members

What we offer

This is a permanent role. The team is based from our London on a hybrid working basis.

At dentsu, we’ve built a benefits package that supports every chapter of your life. From company‑funded Private Medical Insurance, a 24/7 Virtual GP and a generous sick‑pay policy, to wellbeing days, volunteering time, flexible bank‑holiday swaps and great everyday perks like retail discounts, gym access and tech schemes - we make it easier to live well, not just work well. 

Our employee‑led resource groups have helped shape policies that genuinely matter: enhanced maternity, paternity and carers leave, extended sick leave, menopause and baby‑loss support, plus 10 fertility treatment days. Combined with life assurance, income protection, financial education tools and flexible savings options, you’ll find a workplace that invests in you - your health, your family, your future. 

About Dentsu

Dentsu is an integrated growth and transformation partner to the world’s leading organisations. Founded in 1901 in Tokyo, Japan, and now operating in approximately 120 countries and regions, we bring together the power of a global network of leadership brands to deliver impactful, end-to-end growth solutions.

Through our client promise, Innovating to Impact, we drive growth through integrated services across Media, Customer Experience Management (CXM), and Creative. Our business transformation (BX) mindset, combined with a focus on experience transformation (EX), drives sustainable growth for brands, people, and society.

Our commitment to innovation, collaboration, and diversity enables us to continuously evolve, pushing boundaries while delivering measurable impact in a fast-changing world.

Inclusion and Diversity

At Dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation, benefiting our employees, partners, and communities.

We welcome applications from all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other protected characteristic. Beyond recruitment, we strive to create an environment where everyone feels respected, supported, and empowered to bring their authentic selves to work.

We recognize the importance of work-life balance and are open to discussing flexible working arrangements for all roles. If you need reasonable adjustments due to a disability or medical condition during our recruitment process, please contact us at accommodations@dentsu.com, quoting the reference number of the role that you are applying for. Your needs will be handled with respect and confidentiality to ensure an inclusive and accessible experience.

We are a Disability Confident scheme user. If you consider yourself to have a disability and meet the essential criteria for the role, you will be guaranteed an interview.

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About dentsu

For over 120 years, innovation has been a core tenet of our offering – exploring new ways to reach, engage and nurture relationships with audiences. Together we drive a multiplier effect for clients at a global scale, through the development of Integrated Growth Solutions that are underpinned by our promise to clients: innovating to impact.

Be a force for good. Sustainability is a vital part of our business and an important area of focus for our clients. We’re leading the way – helping to build a more sustainable planet.

Dream loud. In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for their work and excitement for the future.

Team without limits. We create opportunities for connection and collaboration between our colleagues and clients, building a sense of belonging and having some fun along the way.

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