Medical Administrative Assistant – Mail & Records

Location: Plano, TX (Hybrid – 2 days onsite per week)
Employment Type: Full-Time Contract through March, with potential for extension

Job Summary

We are seeking a detail-oriented and dependable Administrative Assistant to support daily office operations. This role will focus on managing physical and electronic correspondence, maintaining records, processing confidential patient information, and supporting administrative functions. Experience with Explanation of Benefits (EOBs) is highly preferred.

Key Responsibilities

• Manage incoming and outgoing mail, including sorting, distribution, and tracking.
• Monitor and organize email correspondence, ensuring timely responses and proper routing.
• Process, organize, and maintain confidential patient records and documentation.
• Review, process, and manage Explanation of Benefits (EOB) documentation.
• Maintain accurate electronic and physical filing systems.
• Provide general administrative support, including data entry and document preparation.
• Coordinate communications between internal departments and external contacts.
• Follow company policies and HIPAA guidelines to protect sensitive information.

Qualifications

• Previous administrative assistant or office support experience.
• Experience handling and processing EOBs preferred.
• Healthcare or medical administrative experience strongly preferred.
• Proficiency in Microsoft Office and email management.
• Strong organizational skills and attention to detail.
• Ability to handle confidential information with discretion.
• High school diploma or equivalent required.