Medical Education Specialist

What You Can Expect

The Medical Education Specialist, HCP Education Engagements, provides coordination and administrative support for the compliant planning, execution and documentation of healthcare professional engagements across the United States. Working under established procedures and guidance, the role supports Medical Education peer to peer engagements across robotics, technology and recon portfolios. Other activities may include the coordination of related medical education activities that support business initiatives. This is a salaried, exempt, fully remote position that reports to a Leadership-Level Team Member.

How You'll Create Impact

• Provide end to end management of the Peer-to-Peer (P2P) learning modality, including coordination and administrative support for healthcare professional engagement programs across the United States, including peer to peer medical education, AVP events and related business initiatives.
• Prepare Engagement Orders (EOs) and formal surgeon engagements for review and approval, including documentation for U.S. Medical Education events.
• Coordinate with DTS, RECON and Medical Education stakeholders to support compliant engagement processes and create Event Identification Numbers (EIDs) for U.S P2P events.
• Compile and review activity records, including meeting minutes, attendance logs, and related documentation and follow up on missing information.
• Assist with tracking approved activity, surgeon and travel hours against limits in signed agreements
• Support post-event faculty payment by sending EO’s and processing payments
• Maintain accurate system data and provide responsive coordination support to surgeons, faculty and internal stakeholders regarding scheduling, logistics, documentation and engagement orders.
• Learn and apply HCP engagement protocols, support internal team onboarding and training activities, and contribute to process improvements across the HCP engagement program.

**This is not an exhaustive list of duties or functions and might not necessarily comprise all of the essential functions for purposes of the Americans with Disabilities Act.

What Makes You Stand Out

• Organizational skills and the ability to manage assigned activities, documentation, and deadlines with appropriate guidance.
• High attention to detail and a demonstrated commitment to data accuracy and documentation quality.
• Ability to follow established procedures, review supporting documentation and learn to reconcile basic calculations and approval requirements.
• Strong written and verbal communication skills, including the ability to communicate professionally with surgeons and internal stakeholders.
• Willingness to learn compliance requirements and ability to document questions, discrepancies and exceptions for escalation.
• Ability to work independently, prioritize competing demands and meet deadlines in a fully remote environment.
• Ability to handle confidential and sensitive business information with integrity and discretion.

Education and Experience

• Bachelor's Degree and 2 years of relevant experience, or Associate's Degree and 4 years of relevant experience, or High School Diploma or Equivalent and 6 years of relevant experience required
• Bachelor’s degree in business, healthcare administration, life sciences, legal studies, compliance or a related field preferred.
• Experience supporting healthcare professionals, surgeons, consultants or speaker engagements is preferred.
• Experience with MediSpend or a comparable contract, workflow or healthcare compliance platform is preferred.
• Proficiency with Microsoft Office, including Excel, Word and Outlook, and the ability to learn new business systems.
• Entry-level experience, internship, coursework or demonstrated interest in contract administration, compliance operations, healthcare operations, legal operations, commercial operations or a related field is helpful

Travel Expectations

• Occasional travel as needed