Medical Information Officer

Make a meaningful impact on global healthcare — and grow your career while doing it. At ProductLife Group, you’ll join an innovative, forward‑thinking team operating across the world to shape the future of life sciences through expertise, collaboration, and purpose‑driven work.

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Job Description :

ProductLife Group is looking for a Medical Information Officer- French and Dutch Speaker to join its MI Department. 12-month contract.

The latter will have the responsibilities as follows:

Responsibilities

>Respond to requests for information (medical, pharmaceutical, consumer…) in the 1st line, after demonstrated experience with the support of a Medical Information Pharmacist, according to customer requirements, whatever the media of reception

>Detect cases of vigilance, transfer them to the 2nd line or document them after adequate training and demonstrated experience, with the support of a PIM – as required by the client

>Proceed to the recording of the cases to be handled on paper and/or computer, in French and Dutch.

>Restore managed calls in the ad hoc tool

>Under the supervision of a medical information pharmacist, draft written responses to health professionals and forward them to the appropriate person

>Carry out quality control of certain telephone call reports according to the decision tree in force

>Receive, file and acknowledge receipt of documents sent by client laboratories

>Maintain the IT sub-units up to data

>Carry out the reporting of files to the client laboratories, if necessary

>Participate in the telephone permanence (according to the days and hours determined)

>Participate in the drafting of procedures, operating methods and agreements directly related to his/her activity

Profile

• Diploma in Sciences/ Degree/ Master 1 or 2
• Languages : French and Dutch (FLUENT)
• Excel / Word
• Similar experience would be preferred

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Ready to take the next step? Apply today and join a global, innovative team that’s shaping the future of life sciences and empowering people to make a real impact in healthcare.

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PLG partners with Life Sciences innovators to bring new medicines and technologies to patients, faster. Join a fast-growing, entrepreneurial company where your expertise makes a difference from day one.

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• A path for every career stage, from graduate to senior expert
• Exciting, high-impact projects with leading life sciences clients
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• Hybrid & flexible working
• Continuous learning
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